Houston Health Department Selects ClientTrack for Cloud-Based Medicaid Waiver Program Solution

SALT LAKE CITY--()--ClientTrack, a leading provider of health and human services (HHS) cloud-based case management solutions was selected by the Houston Health Department to provide electronic case management for most of their Texas 1115 Medicaid Waiver programs. The 1115 Medicaid Waivers are meant to transform how care is provided to Medicaid and uninsured populations by improving population health, enhancing the patient experience, and reducing costs of care.

The Houston Health Department is located in the fourth largest city in the country and has fifteen Texas 1115 Medicaid Waiver programs that work to reduce the number of uninsured, low-income individuals and help them obtain access to the services they need. In 2011, the Houston Health Department and 25 other participating providers in Region 3 of the Texas 1115 Medicaid Waiver program were approved by the Centers for Medicare and Medicaid Service (CMS) to receive Medicaid Waiver funding in order to increase and improve the delivery of care to individuals.

According to Division Manager, Adria Jackson, PhD, MSIS, MBA, RN-BC, “each participating provider is required to report specific milestones and metrics, making data capturing needs and tracking of client information significant. This would have been difficult to achieve due to some of our programs' use of spreadsheets or paper to track their clients.” Jackson continued, “The ClientTrack reporting suite and dashboard functionality gives us an at-a-glance view of client history for programs and services offered through our 1115 Waiver programs. This improves the efficiency of day-to-day operations and ensures we have accurate data for our required biannual reporting.”

“ClientTrack is emerging as the cloud-based SaaS vendor of choice for electronic Medicaid Waiver management solutions,” said Carl Champagne, ClientTrack CEO. “We are excited to be working with the Houston Health Department to support an innovative program that will improve the quality of health citywide.”

With deep expertise in case management technology solutions, healthcare, and the social determinants of health, ClientTrack is the case management system of choice for Medicaid Waiver programs seeking to better coordinate patient care and improve outcomes.

About ClientTrack

ClientTrack Inc. is a trusted provider of industry-leading software and services for health and human service organizations. As an innovator in cloud technology, we are at the forefront of delivering case management solutions for healthcare initiatives such as Behavioral Health, Long Term Services and Supports, Medicaid Waiver Programs, Youth and Family Services, and Housing/Homeless Services. With clients spanning the non-profit, private, and public sectors, ClientTrack is dedicated to providing compliant, collaborative, outcomes-oriented solutions to those who create a lasting impact in the lives of the people and communities they serve.

Contacts

ClientTrack Inc.
Laurel Rodriguez, 801-290-5495
lrodriguez@clienttrack.com

Release Summary

ClientTrack, a provider of cloud-based case management solutions, was selected by the Houston Health Department to provide electronic case management for Texas 1115 Medicaid Waiver programs.

Contacts

ClientTrack Inc.
Laurel Rodriguez, 801-290-5495
lrodriguez@clienttrack.com