RESTON, Va.--(BUSINESS WIRE)--Sutherland Government Solutions, Inc. has been awarded the GSA IT Schedule 70 contract vehicle. The GSA IT Schedule 70 is the largest, most widely used acquisition vehicle in the federal government, providing direct access to information technology products, services and solutions from more than 5000 certified industry partners.
Sutherland Government Solutions is a newly launched company specializing in serving federal, state and local government markets. Sutherland Government Solutions’ parent company, Sutherland Global Services, is a global provider of business process outsourcing (BPO) and technology management services for major verticals including healthcare, telecommunications, insurance, technology, and mortgage. Established in 1986, Sutherland Global Services is a growing company with more than 36,000 employees.
“We are excited to earn this award and the ability to directly offer customers in the government market the same high-quality, cost-effective services that Sutherland Global Services provides its Fortune 100 clients,” said Teresa Weipert, senior vice president, Sutherland Government Solutions. “It’s particularly timely that we were awarded this contract vehicle now as the government prioritizes and emphasizes customer service, an area where our capabilities are especially strong.”
Prior to the award of the GSA IT Schedule 70 contract vehicle, Sutherland Government Solutions had already implemented a number of successful programs at several federal government agencies. Sutherland Government Solutions’ approach to the government market leverages proven commercial models that will serve government clients well, especially as they look for ways to deliver high-quality, agile and scalable service solutions to the public.
About Sutherland Government Solutions
Sutherland Government Solutions, Inc.’s mission is to ensure government can meet its vision of fully responding to citizen mandates and allow government to concentrate on its core work. As a trusted partner, Sutherland Government Solutions enables government to succeed by providing smart, affordable and highly responsive customer care processes and solutions. Sutherland Government Solutions provides customer service solutions—delivered on premise or in US centers fully compliant with government regulations; transaction processing—delivered with skilled, trained and knowledgeable customer service representatives; unique processing capabilities—claims, collections, banking transactions, appointing, help desk, loan processing; IT Services and system integration; rapid deployment to meet government requirements—scale up and right size; and relevant and strong commercial platforms and experience.
For more information on Sutherland Government Solutions, please contact: Charles Brooks, VP of government relations and marketing at Charles.brooks@sutherlandglobal.com.
About Sutherland Global Services
Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 36,000 professionals and has nearly 60 global delivery centers in the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, the Philippines, Slovakia, Sweden, the United Arab Emirates, and the United Kingdom. For more information, visit www.sutherlandglobal.com.