POMPANO BEACH, Fla.--(BUSINESS WIRE)--Sitel, a leading global customer care provider, today announced the grand opening of its Pompano Beach customer experience center and the availability of 1000 full-time positions. Sitel has already hired and trained 500 staff for the new center and is actively interviewing to fill 500 additional positions to provide outstanding customer experiences for a leading financial services provider.
Today at 9:00 a.m. ET, City of Pompano Beach Mayor Lamar Fisher and Greater Pompano Beach Chamber President and CEO Ric Green will join Sitel Senior Vice President of Operations Mike Lee and Sitel Senior Vice President – Financial Services, Morris Applewhite, for a ribbon-cutting ceremony to officially open the facility. This new customer experience center is part of Sitel’s ongoing commitment to provide world-class service for leading companies in the financial services industry.
Mayor Fisher noted, “We are very pleased Sitel has located its customer experience center in the City of Pompano Beach and appreciate the economic impact and jobs created for our citizens. We look forward to a long and prosperous future with Sitel as an important member of our business community.”
Sitel CEO Bert Quintana stated, “As the demand for increasingly complex and outstanding customer experiences grows, Sitel is at the forefront of innovation with expertise and technology to drive new levels of customer satisfaction. We appreciate the trust that our customers have placed in our hands and the cooperation from the Pompano Beach economic community. We look forward to creating value for our partners, creating opportunities for Broward County residents and further growing our business from this state-of-the-art customer experience center in Pompano Beach.”
The company was assisted in establishing operations in Pompano Beach through a workforce partnership by CareerSource Broward, the Greater Fort Lauderdale Alliance, the City of Pompano Beach and the Greater Pompano Beach Chamber.
Sitel is hiring at every level in Pompano Beach, including management positions. Applicants interested in joining Sitel’s team of talented customer care specialists are encouraged to bring their resume to the new location at 2500 NW 19th St. in Pompano Beach. Previous customer service experience and strong computer knowledge are preferred. Candidates may also apply immediately online at the “Careers” tab of www.sitel.com or by calling 866-430-9983.
Sitel provides competitive compensation and benefits packages, including medical, dental, vision, 401K, paid vacation and holiday time. Lucrative bonus and incentive opportunities are also available. Career path development is a foundational building block for Sitel, with a long reputation for promoting team members through the ranks to management positions. Sitel offers exceptional training and ongoing professional development.
About Sitel
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 61,100 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel manages client programs on behalf of some of the best known brands in the world, with global solutions that include customer acquisition, customer care, technical support and social media programs. Sitel maintains global standards of excellence, operating in approximately 108 facilities in 21 countries, supporting client customers located in 62 countries across North America, South America, Europe, Africa and Asia Pacific in 40 languages. For more information, please visit www.sitel.com.
