DULUTH, Ga.--(BUSINESS WIRE)--NCR Small Business has launched NCR Silver Concierge to enhance its NCR Silver tablet point-of-sale (POS) system with additional services to help customers get up and running faster.
NCR Small Business has put together a dedicated NCR Silver Concierge team, a group of experts with rich technical and domain expertise on the many functions required to successfully manage a small business or franchise, such as maintaining menu changes. In addition, the team will set up POS back office systems, integrate social media accounts, provide on-going training, offer hardware support and more.
The team will soon add data analytics to the mix to help business owners make decisions based on quantitative and qualitative information.
“Small businesses have great technology at their disposal but often don’t have the luxury of spending time maximizing its potential or making sure elements such as menus are up to date,” said Chris Poelma, president, general manager of NCR Small Business. “We have launched NCR Silver Concierge with the goal of helping merchants maximize their time and technology spend in a way that delivers a quick return on investment, simplifies their businesses, and helps them make better business decisions.”
With NCR Silver Concierge, customers have remote access to the services that are included during normal business hours, on top of live, 24/7 U.S.-based customer service. The launch of NCR Silver Concierge is central to NCR Small Business’ strategy of being a true partner – not just a technology provider.
“No matter what your business’ size is, it’ll always have a full team of people behind it with NCR Silver Concierge,” said Poelma. “We see that as a huge differentiator in a competitive market.”
NCR Silver Concierge was launched at the Atlanta Street Food Festival, the South’s largest gathering of food trucks. At the event, the team assisted NCR Silver users, offered refreshments and delivered emergency supplies to weary crews serving more than 20,000 festival attendees.
The price point for NCR Silver Concierge is $79 per month. For more info, click here.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. The company encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.
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