Marbles: The Brain Store Teams with Clutch to Execute Customer Engagement Strategy

Specialty toy retailer partners with Consumer Management innovator to strengthen customer experience and relationships through advanced customer loyalty and gift program

PHILADELPHIA--()--Clutch, a pioneering Consumer Management platform delivering consumer intelligence and engagement solutions to premier brands, announced today the launch of Marbles: The Brain Store’s loyalty and gift programs. Marbles: The Brain Store offers hand-picked, expert-tested products designed to strengthen and stimulate the brain, including games, gifts and gadgets.

Marbles: The Brain Store’s loyalty and gift programs are designed to deliver personalized engagements to customers based on their preferences and activities. The switch to Clutch’s platform has allowed them to offer the programs via their online channel and their brick-and-mortar stores. Their loyalty program, which is multidimensional in its offerings, motivates desired behavior by awarding promotional programs, such as double points and gift with purchase, on certain days, events, and times. The gift program provides another channel through which customers can engage and interact with the brand.

Visit one of over 30 Marbles brick-and-mortar stores across the country or via Marblesrewards.com.

Hallie Steube, Director of Marketing for Marbles: The Brain Store, explained, “We now have the opportunity to understand our customers like never before and send them more targeted communications around products and subjects of interest to them. Clutch’s widespread experience with premier brands made them the perfect partner for our business.”

“Our platform gives innovative brands like Marbles: The Brain Store the opportunity to extend customer value and build loyalty,” said Jim Hooven, Vice President of Operations for Clutch. “Loyalty programs of the past have not been consistent, negatively impacting customer experiences with brands. That’s why we’re seeing so much demand for our platform and its ability to deliver seamless programs that drastically improve loyalty.”

About Clutch

Clutch empowers consumer-focused businesses to identify, target and engage their Most Valuable Customers (MVCs). The company’s advanced Consumer Management (CM) platform integrates traditional point-of-sale (POS) and ecommerce data, along with consumer social and mobile activity to create more meaningful engagements, longer-lasting relationships and most importantly, more successful customers. Headquartered outside of Philadelphia, Pa., Clutch supports over 750 retailers globally and more than 45 million consumer accounts. Clutch is a proud partner company of Safeguard Scientifics (NYSE:SFE) and Ben Franklin Technology Partners. For more information please visit clutch.com, follow Clutch Holdings on LinkedIn or follow @ClutchSuccess on Twitter.

About Marbles: The Brain Store

Marbles: The Brain Store offers hand picked, expert-tested products designed to strengthen and stimulate the brain including games, gifts and gadgets. All items are reviewed and pre-approved by scientists, neurologists, therapists and other brain health experts. For a full list of locations and more information, please visit www.marblesthebrainstore.com.

Contacts

Gregory FCA for Clutch
Matt McLoughlin, 610-228-2123
matt@gregoryfca.com
or
Elisco Communications
Andrea de Vos
andrea@eliscocommunications.com

Release Summary

Marbles: The Brain Store Teams with Clutch to Execute Customer Engagement Strategy

Contacts

Gregory FCA for Clutch
Matt McLoughlin, 610-228-2123
matt@gregoryfca.com
or
Elisco Communications
Andrea de Vos
andrea@eliscocommunications.com