STAMFORD, Conn.--(BUSINESS WIRE)--Meeting planners can now manage events on-site, right from the palm of their hand, thanks to a powerful new app launched today by Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT). Through ProMeetings planners who are SPG or SPG Pro members, can submit on-property requests – from an extension cord, to coffee service, to a change in lighting and everything in between – directly to associates who can fulfill requests in real time.
“Like our guests, our meeting planners and SPG Pro members are inherently mobile and want solutions that match the way they live their lives today,” said Chris Holdren, Senior Vice President, Starwood Preferred Guest & Digital. “Our new ProMeetings app gives them the personalization and flexibility they need to deliver flawless experiences for their attendees.”
ProMeetings is in pilot at several Starwood hotels around the world, including W Singapore - Sentosa Cove, The Westin Singapore, Sheraton Atlanta Airport, W Atlanta Midtown, and The Westin Charlotte. Starwood will take key learnings from the pilot to enhance the offering before a full global rollout, which is expected in 2016.
“The ProMeetings app provides a faster and more efficient way for our properties to receive and complete on-property requests,” said Jonathan Kaplan, Starwood’s Director, New Business Development and Prospecting. “More importantly, it gives valuable time back to meeting planners so they can focus on the content of their meeting while our hotel teams can deliver better service.”
About Starwood Hotels & Resorts Worldwide, Inc.
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,200 properties in nearly 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, Aloft®, and Element®. The Company boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®), allowing members to earn and redeem points for room stays, room upgrades and flights, with no blackout dates. Starwood also owns Starwood Vacation Ownership, Inc., a premier provider of world-class vacation experiences through villa-style resorts and privileged access to Starwood brands. For more information, please visit www.starwoodhotels.com.