LONDON & MIAMI--(BUSINESS WIRE)--Pioneering the concept of Robots as a Service, Genfour today launched a comprehensive Robotic Process Automation (RPA) solution to enable onshore and offshore customers to mobilize automated systems and implement new robotic processes. Using Blue Prism Robotic Automation software, Genfour now offers organizations a new approach for completing office processes efficiently, precisely and at a significantly reduced cost.
As more organizations realize the limitations of labor arbitrage, they are turning to new forms of automation to deliver cost efficiencies, service improvement and an improved customer experience. While previous automation approaches have often struggled to deliver, Genfour’s end-to-end solution—which allows clients to run their automated services on a Genfour platform while providing implementation, maintenance and operational services—ensures rapid deployment, cost predictability and outcome guarantees.
Genfour robots cost less than half of the offshore human equivalent and can be deployed in less than six weeks. In addition, Genfour’s proprietary approach and technology provides improved robot utilization and increased process insight through data transparency.
James Hall, CEO of Genfour, states, “Using Blue Prism’s innovative software, we have built a solution to deliver robotic automation quickly and effectively, whilst reducing the complexity for our clients. Our highly collaborative approach allows us to work closely together with our clients to solve real business problems in this way. As organizations increasingly demand cost-effective and efficient methods for completing their business procedures, we see increased use of automation as the answer. The technologies are evolving quickly, and so is the level of expertise required to deploy them.”
Working with clients including Coral Racing, RAC, Hays Recruitment, NGA and the NHS, Genfour has automated both onshore and offshore processes since its 2012 founding. In doing so, it allows clients to consolidate operations and repatriate process control to their core teams, while negating the need to outsource work for cost reasons.
Says Phillip Le Feuvre, channel director at Coral Racing, “We selected Genfour to speed implementation onto a robust infrastructure and access the company’s expertise for a predictable, regular fee. The results are very encouraging: Genfour’s robots are highly accurate, auditable and improve our time to pay out to our customers—all of which differentiate us from others in the market. They can also perform work 24x7 which is crucial during peak business periods. We see strong potential for using automation more broadly in the business and are seeking additional opportunities for Genfour’s RPA solution to reduce cost, improve accuracy and provide scalability.”
“Robotic automation has the potential to revolutionize the way we work,” says Alastair Bathgate, Blue Prism CEO. “Recognizing the transformative nature of a virtual workforce, Genfour has created a service that demonstrates a clear understanding of organization and industry needs. By leveraging Blue Prism robotic automation software, Genfour’s technology offers customers a cost-effective, efficient and scalable option for conducting key business processes.”
About Genfour
Genfour delivers back office automation
solutions to its clients. Utilizing specialist software and rapid
deployment methods, Genfour swiftly automates repetitive rules based
processes that are costly, prone to error and uninspiring for humans to
perform. The company was founded in 2012 by James Hall who has been
working in Business Process Outsourcing for 20 years. More information
is available at http://genfour.net/
About Blue Prism
Formed by process automation experts, with
offices in London, Manchester and Miami, Blue Prism has pioneered the
development of robotic automation software for administrative, back
office automation. The company currently operates in the BPO,
Government, Financial Services, Energy, Telco and Healthcare sectors and
was named a Gartner cool vendor in 2013. More information is available
at http://www.blueprism.com/
