PARIS--(BUSINESS WIRE)--Cegedim Relationship Management today announced that Ferring Italy SpA has deployed the market leading customer relationship management (CRM) solution, Mobile Intelligence™, for their Key Account Management (KAM) and Specialty Sales teams. Ferring Italy SpA, a subsidiary of Ferring Group, is a research-driven biopharmaceutical company devoted to developing and commercializing an expansive spectrum of innovative therapies.
Outpacing Market Challenges through Rich Flexibility and the Cloud
With a portfolio that includes leading reproductive health, urology, gastroenterology, endocrinology and osteoarthritis products, Ferring sales reps must successfully connect with a complex matrix of targets. Thus, enriching KAM and Specialty teams through mobile-optimized CRM is critical to maximizing their commercial effectiveness.
Mobile Intelligence enables Ferring to tailor and manage their CRM to their exact requirements through flexible system architecture and robust configuration tools. The solution delivers flexibility through seamless integration with other systems; and the ability to rapidly adapt to new strategies by adding or enhancing functionalities and visualizations. Furthering their system agility, cloud-based technology empowers Ferring to maintain greater control over configuration, deployment and cost, in order to stay well ahead of market shifts in Europe.
Improving Mobility and Stakeholder Relationship-Building
Mobile Intelligence’s robust KAM functionality enables users to enhance connections with priority stakeholders through superior relationship building/management, optimized cross-enterprise account strategy and increased collaboration. In addition, Mobile Intelligence maximizes productivity by providing real-time access to comprehensive customer data; facilitating easy data input/capture on-the-go; and yielding high-impact interactions through robust multimedia presentations.
“We have reinvigorated our commercial operations with the CRM suite from Cegedim Relationship Management, who has cultivated an enduring relationship with our company through other proven solutions,” said Simone Giuliani, Sales and Marketing Director, Ferring Italy SpA. “Cegedim represents our partner of choice for CRM due to their industry-proven expertise and value-creating technology, which allows us to better navigate the Italian Life Sciences market.”
As part of their comprehensive mobile CRM deployment, Ferring Italy has also deployed Cegedim Relationship Management’s OneKey®, the world’s largest healthcare professional database; as well as Help Desk, Asset Management and Professional Services.
“Ferring Italy’s solution upgrade validates our CRM’s ability to deliver value in the most demanding environments. Mobile Intelligence is exceptionally flexible, customizable and sales force-centric to facilitate commercial and field rep efficiency,” said Stefan Janssens President EMEA & APAC, Cegedim Relationship Management. “Agility, pharma-specific functionalities, mobility and the KAM focus empower Ferring to fully capitalize on growth opportunities, promote field user autonomy and improve influence on key stakeholders.”
| About Cegedim Relationship Management: |
Cegedim Relationship Management is the Life Sciences industry’s leading provider of Customer Relationship Management (CRM) solutions. Designed specifically for Life Sciences, the company’s innovative business solutions incorporate a thorough understanding of local, regional and worldwide trends. Cegedim Relationship Management enables more than 200,000 users in many of the world’s most innovative companies to stay ahead of market challenges. In addition to CRM, Cegedim Relationship Management also provides marketing, data optimization and regulatory compliance solutions in more than 80 countries. Cegedim Relationship Management is part of the France-based Cegedim S.A. Group. To learn more, please visit: www.cegedim.com/rm. Follow Cegedim Relationship Management on LinkedIn and Twitter.
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About Cegedim: |
Founded in 1969, Cegedim is a global technology and services
company specializing in the healthcare field. Cegedim supplies
services, technological tools, specialized software, data flow
management services and databases. Its offerings are targeted
notably at healthcare industries, life sciences companies,
healthcare professionals and insurance companies. The world leader
in life sciences CRM, Cegedim is also one of the leading suppliers
of strategic healthcare industry data. Cegedim employs 8,100
people in more than 80 countries and generated revenue of €922
million in 2012. Cegedim SA is listed in Paris (EURONEXT: CGM). And follow Cegedim on Twitter: @CegedimGroup. |
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