HOUSTON--(BUSINESS WIRE)--PolyVista, Inc. announced today that Lenovo (HKSE: 0992) has deployed PolyVista’s Discovery solution worldwide. Lenovo is using PolyVista’s text and data-mining analysis solution to enhance its capability to analyze product quality and warranty data.
“In our ongoing effort to deliver the highest quality, most reliable computing solutions for our customers, we selected PolyVista to replace our existing quality analysis system,” said Phil Hamilton, Business Data Analyst and Project Manager, Lenovo Worldwide Services. Compared to the old system, “there is a huge time savings,” he added. “The quality team that primarily used our original time-to-fail tool and now uses PolyVista probably sees an improvement of a factor of ten.”
“There are certain things I can do in five minutes using PolyVista that would have taken me a couple of days to do without PolyVista,” said Phil. “The tool’s ability to merge huge amounts of data is really powerful. We have one table with a billion records in it, and another with fifty million records, and PolyVista handles it all seamlessly.”
Steve Restivo, Senior Engineering Staff Member (Corporate Reliability Engineer, Quality Engineering, Lenovo US) reiterated Phil’s satisfaction. “PolyVista has worked very well for us. We’re an engineering group, not a production facility,” he explained. “When we need the data analysis, it’s there, as opposed to wondering if it’s worth the investment to get it or not.”
Lenovo uses PolyVista’s Discovery data and text mining software to identify opportunities to improve product reliability and quality while reducing warranty costs. Through improved analysis and monitoring of warranty claims and production and shipment data, PolyVista helps Lenovo deliver better products to the market.
About Lenovo
Lenovo (HKSE: 992) (ADR: LNVGY) is a $US30 billion personal technology company and the world’s second-largest PC company, serving customers in more than 160 countries. Dedicated to building exceptionally engineered PCs and mobile internet devices, Lenovo’s business is built on product innovation, a highly efficient global supply chain and strong strategic execution. Formed by Lenovo Group’s acquisition of the former IBM Personal Computing Division, the Company develops, manufactures and markets reliable, high-quality, secure and easy-to-use technology products and services. Its product lines include legendary Think-branded commercial PCs and Idea-branded consumer PCs, as well as servers, workstations, and a family of mobile internet devices, including tablets and smart phones. Lenovo has major research centers in Yamato, Japan; Beijing, Shanghai and Shenzhen, China; and Raleigh, North Carolina. For more information, see www.lenovo.com.
About PolyVista
PolyVista is a Houston-based technology company that enables users to discover new and valuable business insights hidden in their data. PolyVista’s software works with any existing database. It integrates OLAP, data mining, text mining and visualization into an easy-to-use application. For additional information, visit www.polyvista.com.