Middleburg Bank Improves Customer Communications with IMN’s Bank Adviser

e-newsletter provides channel for monthly, online contact

WALTHAM, Mass.--()--IMN, a content-driven e-communications provider, today announced that Middleburg Bank, Middleburg, Va., has successfully implemented its Bank AdviserTM e-newsletter program. Bank Adviser provides Middleburg Bank with a monthly e-communications channel to reach clients who are more online oriented and less likely to visit a branch because of their use of online and mobile banking.

Middleburg Bank, a full service commercial bank founded in 1924, serves Virginia residents, with a concentration of its offices in the communities west of Washington, D.C. This region is home to numerous technology businesses employing a tech-savvy workforce. Middleburg Bank deployed IMN’s Bank Adviser e-newsletter to establish a more frequent, online communications channel to engage its clients.

“E-communications is a requirement to get to today’s consumer, plus it is more cost effective,” said Robert Miller, executive vice president and chief marketing officer at Middleburg Bank. “Not only is the postage savings huge, the financial content library means we don’t have to pay to create every article.”

Bank Adviser offers a library of financial articles of interest to today’s customers. At many community banks, internally developed newsletters often only contain information on the institution and its products. Today’s customers are seeking information that helps them make better financial decisions throughout their lives.

“The IMN content is more relevant and more actionable for our clients,” said Miller. “Our clients care about their own lives and finances, and the articles provided by IMN do a good job of providing insights and education on the topics of interest to our clients.”

Bank Adviser also enables banks to incorporate their brands within the e-newsletter. As a part of each bank’s implementation, IMN’s team creates an e-newsletter masthead reflecting the bank’s brand, so that each e-newsletter feels like it comes from the institution.

“We see many banks like Middleburg Bank that are searching for a way to increase relevant communications with their customers through online media,” said Ken Genest, director of sales, consumer retail and financial services at IMN. “Bank Adviser provides community banks with an easy-to-use and cost effective way to establish an e-communications channel to customers.”

About IMN

IMN is a content driven e-communications provider. IMN enables companies to communicate with their customers through multimedia email and e-newsletters designed to drive measurable brand impact, product visibility, leads and sales. IMN's solutions are deployed in a variety of markets such as financial services, automotive, franchise, direct selling and technology. IMN services are sold worldwide directly and through reseller organizations. Founded in 1999, and headquartered in Waltham, Massachusetts, IMN services over 3,000 accounts globally. The company’s approach to e-communications has been embraced by community banks and credit unions such as NewportFed and Northwest Community Credit Union. Additional information can be found at digital.bankadviser.com or digital.memberadviser.com or by calling 1-877-581-0603.

Contacts

For IMN
Jerry Goldstein, 678-781-7214

Contacts

For IMN
Jerry Goldstein, 678-781-7214