INDIANAPOLIS & SYDNEY--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has acquired Sydney-based CallTime Solutions, an exclusive reseller of the vendor’s software suite since 1998.
Per the terms of the acquisition, effective July 1, 2011, Interactive Intelligence has purchased 100 percent of CallTime’s privately held stock in an all-cash transaction. CallTime will operate as part of the Interactive Intelligence sales and services organization in the Australia-New Zealand region.
CallTime has been operating from offices in Sydney, Melbourne, and Auckland serving nearly 50 customers, including brand-name companies in the financial services, health care, insurance, non-profit, retail, and telecom industries.
"CallTime has been our largest revenue-producing reseller in Australia and New Zealand for the last three years,” said Interactive Intelligence Group founder and CEO, Dr. Donald E. Brown. “Following this acquisition we’ll have approximately 30 experienced employees to take better advantage of the largest customer opportunities in the region, while providing superior channel support. It’s in line with our strategy of accelerating growth in targeted regions outside of North America, and also nicely augments the recent opening of our Sydney data center, which supports our growing communications-as-a-service business.”
Interactive Intelligence will continue to market its solutions throughout Australia and New Zealand both directly and through its existing channel of authorized resellers.
The headquarters for the combined operations will be in Sydney.
For more information about the Interactive Intelligence acquisition of CallTime Solutions, visit www.inin.com/pages/ANZinfo.aspx.
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company’s solutions, which can be deployed via an on-premise or hosted model, include vertical-specific applications for insurance and collections. Interactive Intelligence was founded in 1994 and has more than 4,000 customers worldwide. The company is among Software Magazine’s 2010 Top 500 Global Software and Services Suppliers, and Forbes Magazine’s 2010 Best Small Companies in America. The company employs approximately 900 people and is headquartered in Indianapolis, Indiana. It has 19 offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com.
This release contains certain forward-looking statements that involve a number of risks and uncertainties. Among the factors that could cause actual results to differ materially are the following: rapid technological changes in the industry; the company's ability to maintain profitability; to manage successfully its growth; to manage successfully its increasingly complex third-party relationships resulting from the software and hardware components being licensed or sold with its solutions; to maintain successful relationships with certain suppliers which may be impacted by the competition in the technology industry; to maintain successful relationships with its current and any new partners; to maintain and improve its current products; to develop new products; to protect its proprietary rights adequately; to successfully integrate acquired businesses; and other factors described in the company's SEC filings, including the company's latest annual report on Form 10-K.
Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.
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