CHICAGO--(BUSINESS WIRE)--XSELL Technologies, a leader in conversational AI for contact center agent optimization, today announced that Inc. magazine has named XSELL Technologies to No. 180 on its third annual Inc. 5000 Regionals: Midwest list. The list of the fastest-growing Midwest private companies – companies based in Iowa, Illinois, Indiana, Kansas, Michigan, Minnesota, Missouri, North Dakota, Nebraska, Ohio, South Dakota, and Wisconsin – was born of the annual Inc. 5000 franchise and represents a unique look at the most successful companies within the Midwest economy’s most dynamic segment – its independent small businesses.
“We are very proud of our team’s hard work and commitment to excellence – for our customers, for our partners, and for each other. It is exciting to see the real results of those efforts reflected in our product growth and market impact, as we continue to approach our work the XSELL way,” noted Chicagoland native Matt Coughlin, CEO and Founder, XSELL Technologies.
The companies on the Inc. 5000 Regionals list show a remarkable rate of growth across all industries in the Midwest region. Between 2019 and 2021, these 203 private companies had an average growth rate of 535 percent and, in 2021 alone, they added 22,750 jobs and nearly $13.9 billion to the Midwest region’s economy. Companies based in the Chicago, Illinois, Noblesville, Indiana, and Overland Park, Kansas areas had the highest growth rates, overall.
Complete results of the Inc. 5000 Regionals: Midwest evaluation, including company profiles and an interactive database that can be sorted by industry, metro area, and other criteria, can be found at inc.com/midwest; a profile on XSELL Technologies can be accessed via www.inc.com/profile/xsell-technologies.
“This year’s Inc. 5000 Regional winners represent one of the most exceptional and exciting lists of America’s off-the-charts growth companies. They’re disrupters and job creators, and all delivered an outsize impact on the economy. Remember their names and follow their lead. These are the companies you’ll be hearing about for years to come,” said Scott Omelianuk, editor-in-chief of Inc. magazine.
Using proprietary algorithms, XSELL Technologies identifies best practices and uses them to revolutionize the delivery of conversational intelligence solutions. XSELL’s HiPer Agent Experience solution empowers frontline agents to deliver personalized recommendations that draw upon lessons learned from the strongest agents, combining the power of AI with a digital engagement platform to deliver customer support across chat, voice, text, and digital interactions, in real-time.
About XSELL Technologies
Based in Chicago's tech hub, the West Loop, XSELL Technologies was founded on the belief that the behaviors of the best contact center agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers. Today, the XSELL team is partnering with Fortune 50 customers to drive quantifiable improvements in sales results, service metrics, agent engagement, and the overall customer experience.
Visit www.xselltechnologies.com for more information and to request a demo.
More about Inc. and the Inc. 5000 Regionals
Methodology
The 2023 Inc. 5000 Regionals are ranked according to percentage revenue growth when comparing 2019 and 2021. To qualify, companies must have been founded and generating revenue by March 31, 2019. They had to be U.S.-based, privately held, for-profit, and independent – not subsidiaries or divisions of other companies – as of December 31, 2021 (Since then, a number of companies on the list have gone public or been acquired). The minimum revenue required for 2019 is $100,000; the minimum for 2021 is $1 million. As always, Inc. reserves the right to decline applicants for subjective reasons.
About Inc. Media
The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers and the credibility that helps them drive sales and recruit talent.
The associated Inc. 5000 Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit www.inc.com.
