New Data Shows Importance of Artificial Intelligence for Better Shopping Experiences

Over 350 million image queries processed by ViSenze’s AI technology in 2016 generated up to five times uplift in Gross Merchandise Value for Internet retailers

NEW YORK--()--ViSenze, the artificial intelligence company that develops breakthrough visual technology for e-commerce and digital businesses, today released data on the rising demand for visual search and discovery capabilities. In 2016, ViSenze processed over 350 million image queries on shopping platforms around the globe - a 250 percent increase over 2015. This means nearly one million queries a day were generated by shoppers on shopping platforms around the world.

In recent years, determining an ideal shopping experience has become the job of the consumer, versus that of the manufacturer or merchant. Today’s digital world is customer-centric and brands therefore must provide entertaining, inspiring, and - most importantly - efficient shopping experiences or risk losing their customers to competitors who are only a click away.

Using ViSenze’s visual commerce solutions, retailers saw an uplift of up to five times Gross Merchandise Value (GMV) from increased conversions. “Our data confirms the growing importance of artificial intelligence for ecommerce as today’s online shoppers, and in particular millennials, want to spend less time searching for the products they want to purchase,” said Oliver Tan, Co-Founder and CEO of ViSenze. “They are also highly visual and tend to be inspired by visual content that helps them discover ideas and information to make better buying decisions.”

ViSenze’s technology enables today’s shoppers to find the products they seek more quickly through visual search. This intuitive shopping experience reduces the time to discovery and increases product views and conversions. Retailers in fashion, shoes, accessories, jewelry, handbags, and more are clearly embracing the opportunity, with more than 300 million product images indexed by ViSenze in 2016.

Adoption is expected to accelerate in the coming years as consumer behavior continues to be driven by visual content. ViSenze’s web-scaled distributed architecture platform now supports over one billion images at uptimes in excess of 99 percent.

ViSenze was founded in 2012 by a team of computer vision scientists and web entrepreneurs. In September of 2016, ViSenze closed a Series B round, raising $10.5 million from Rakuten Ventures, SPH Media Fund, Enspire Capital and WI Harper Group. In order to support and accelerate this growth in 2017, ViSenze has opened offices and added key personnel in the United States, the United Kingdom, and China in recent months.

About ViSenze

ViSenze is an artificial intelligence (AI) company that bridges digital content and commerce through visual search and discovery. Built on deep learning and computer vision technology, the company’s solutions are used by major retail businesses like Rakuten and ASOS, helping over 250 million daily active users make better buying decisions by simplifying the way they search for products. ViSenze automatically converts digital images into engagement opportunities and makes videos shoppable at-scale for media owners.

Voted Singapore’s Most Promising Startup at Emerging Enterprise Awards 2015, the company is also a MasterCard Startpath Global startup and features amongst the industry’s top AI startups by CB Insights, Bloomberg Beta, VentureBeat, and Datamation. ViSenze has offices in San Francisco, London, New Delhi, Beijing, and Singapore.

Contacts

ViSenze Media Contact:
Pluck
Kristen Sceppa, 617-797-5174
ViSenze@pluckpr.com

Contacts

ViSenze Media Contact:
Pluck
Kristen Sceppa, 617-797-5174
ViSenze@pluckpr.com