CLEVELAND--(BUSINESS WIRE)--Alexander Mann Solutions, the world’s leading provider of talent acquisition and management services, today announced plans to hire additional Cleveland-area professionals to join its downtown Cleveland Global Client Service Center (GCSC). The planned expansion includes over 30 new full-time employees this quarter alone, with more to follow in 2017. To date, the company has invested over $1M in its Cleveland presence, outside of payroll costs, since opening the Center in 2012. This latest round of growth is to support significant recent business wins in the insurance and banking sectors.
“We have a unique opportunity with this hiring phase as we’re looking for both experienced talent acquisition professionals as well as doing more open hiring for people who have transferrable business skills from Cleveland-area companies and roles in banking and financial services, insurance, retail, hospitality and sales,” said Christie Borgia, principal client services manager at Alexander Mann Solutions. “As someone who had previously worked for a local banking institution, my career has developed significantly since joining the company three years ago. I’ve been able to grow professionally in a way that takes advantage of my skills and experience but also challenges and engages me.”
Located in the Tower at Erieview, the GCSC location has grown from 20 employees in 2012 to nearly 100 in 2016. The dynamic, open-office environment offers bright, modern workspaces, with perks including a game room, weekly food deliveries, an annual summer picnic and holiday party, competitive salaries and generous paid time off. The growing Cleveland office is part of a worldwide network of company centers in the UK, Northern Ireland, Poland, the Philippines and China, with company headquarters in London.
By the end of 2017, Alexander Mann Solutions has projected a need to take over more space in the Tower at Erieview, where clients such as Nike Inc. and Rolls-Royce are currently supported. The expansion will feature significant office renovations, including building a state-of-the-art workspace for data security.
“Being employed at Alexander Mann Solutions has truly been an amazing opportunity – from the dynamic, fast-paced, friendly environment, to interacting daily with authentic, diverse people in the Center and around the world,” said Jaren Hill, who began in a talent acquisition function in 2014 shortly after graduating from Cleveland State University and has grown into new roles and responsibilities. “I couldn’t be more excited by my career trajectory and the momentum we have as a company. We all know Cleveland is a great place to work and the GCSC is the place to do it.”
The recent hiring wave comes on the heels of Alexander Mann Solutions’ Cleveland GCSC being recognized by NorthCoast 99 as a “Great Workplace” for the fourth consecutive year. Globally, Alexander Mann Solutions finished in the top four of this year’s annual HRO Today Baker’s Dozen RPO Customer Satisfaction Survey for the 10th consecutive year—the only company in the industry to have this record of consistency. In addition, the Cleveland office has consistently earned ISO 9001 Quality Management and ISO 27001 Information Security certifications. ISO is an independent, standards body, which certifies based on voluntary reviews and consensus-based standards.
About Alexander Mann Solutions
We are Alexander Mann Solutions and we’re passionate about helping companies and individuals fulfill their potential through talent acquisition and management. Today, over 3,000 of our talented professionals around the world, including in Cleveland, Ohio, are partnering with blue-chip clients across multiple sectors and in more than 80 countries. We’re all about people, which is why we hire individuals from a variety of professional and educational backgrounds into meaningful careers on our team. Learn more at bit.ly/WeAreAMSCLE.
