SAN MATEO, Calif. & BOSTON--(BUSINESS WIRE)--In its mission to power the business of healthcare, today PokitDok announced a strategic partnership with PillPack. Accredited by the National Association of Boards of Pharmacy®, PillPack is a VIPPS® certified pharmacy, using PokitDok’s Application Programming Interfaces (API) to power improved patient experiences for more than 16 million Medicare Advantage Beneficiaries and 40.5 million Medicare Part D Prescription Drug Benefit Plan recipients. Plans can vary in their drug coverage and prices for the same drug are not always the same. Through this engagement, before fulfilling prescriptions, PillPack customers can understand what drugs are covered, how much it may cost them and get clarity on when insurance kicks in.
To determine patient eligibility, pricing and insurance contributions for medications, retail pharmacies often submit and then reverse claims, using third party software. That onerous progression happens after a prescription is formally received. This logistics-intensive process is avoided with PillPack. Now, with the PokitDok Pharmacy Plan API and the PokitDok Pharmacy Formulary API powering PillPack, a consolidated view of patient prescription plans, qualified formularies and related financial information is available instantly.
“When our Medicare customers are switching to PillPack, they can now easily find out what their copays are going to be - creating a more transparent and delightful experience,” said Elliot Cohen, co-founder and CTO, PillPack. “During PokitDok’s beta program, we found their modern APIs were easy to integrate and scaled well to handle significant transaction volumes. That’s what led us to this strategic partnership.”
PillPack is designed to serve people who manage multiple medications. Every two weeks, customers receive a personalized roll of pre-sorted medications, along with a recyclable dispenser and any other medications that cannot be placed into packets, like liquids and inhalers. Each shipment includes a medication label that explains what each pill is and how it should be taken, an approach commonly used in long-term care facilities. Instead of managing an array of pill bottles, medications are organized by the time designated to take them. In addition to pre-sorting medications, PillPack coordinates refills and guarantees the shipment of all medications, on time. Customers can track their shipments, refills, and co-pays and contact their PillPack pharmacist any time to ask questions or clarify instructions. PillPack accepts most major insurance plans, including Medicare Part D, and consumers only pay co-pays set by their insurance provider.
“PillPack is a prime example of how to integrate our APIs into an existing workflow, to unlock data and present it in a meaningful way to consumers,” said Lisa Maki, co-founder and CEO, PokitDok. “We have captured, digitized and made available information that has always been stuck in flat files. PillPack is using that to transform the patient experience – for consumers and those that care for them – and for better orchestration with insurance companies to keep unnecessary costs down.”
To get started with an API key, go to platform.pokitdok.com. To order prescriptions on PillPack, visit PillPack.com.
About PillPack
PillPack is a full-service pharmacy that delivers a better, simpler experience through convenient packaging, modern technology, and personalized service. PillPack has earned Verified Internet Pharmacy Practices Sites® accreditation through the National Association of Boards of Pharmacy® (NABP®). For more information, please visit PillPack.com or follow us @PillPack. Switching to PillPack takes about five minutes. New customers can sign up online at www.pillpack.com. PillPack accepts most prescription drug insurance plans, including most Medicare Part D plans.
About PokitDok
PokitDok powers interoperable healthcare transactions. Its APIs facilitate eligibility checks, claims submissions, appointment scheduling, payment optimization, patient identity management, pharmacy benefits and other business processes. Hospital systems, digital health startups, systems integrators and telehealth companies use PokitDok’s development platform to improve workflows, cut costs and discover business patterns with big data. PokitDok is based in San Mateo, CA and Charleston, SC and is backed by Lemhi Ventures, Rogers Venture Partners, McKesson Ventures, NAV.VC and Subtraction Capital. For more, go to pokitdok.com.
