Rook Security Introduces ‘War Room’ App For Real-Time Unified Incident and Crisis Management Collaboration In The Cloud

Enterprise App Drives Cohesive Plan with Delegated Tasks; Provides Real-time Status for Managing Incidents to Successful Resolution

Rook Security War Room™, is an enterprise app that provides real-time unified incident and crisis management collaboration that all enterprise stakeholders need to have in one shared space. (Photo: Business Wire)

SAN FRANCISCO--()--Rook Security, a managed security services provider (MSSP) that anticipates, manages, and eliminates threats today introduced War Room™, an enterprise app that provides real-time unified incident and crisis management collaboration in the cloud. Rook Security is unveiling War Room for the first time during the RSA Conference in San Francisco, February 29-March 3. Live mobile app demos can be seen at the Rook Security booth, #2908, in the North Hall of the Moscone Center.

Designed out of necessity to raise the bar beyond the highly inefficient and disparate ways enterprises communicate when managing incidents and crisis response, War Room is an action-oriented cloud service command center that aggregates the pieces of information enterprises need to have a comprehensive view of incident details in one shared space.

Historically, companies have been utilizing tools like GoToMeeting-type platforms, dial-ins, chat, and email – all independently. However, integrating these types of capabilities, fused with intelligent design, the War Room forces a cohesive plan of action, custom delegated tasks, and provides real-time status for managing incidents to successful resolution. Internal enterprise stakeholders now have the ability to manage the response more succinctly with greater control, higher efficacy, and decrease time between threat detection and elimination.

“Incident response is still messy and communication mistakes lead to increased damages. The mess is exacerbated due to decade old methods of communications and collaboration,” said J.J. Thompson, founder and CEO, Rook Security. “With the right knowledge of the asset under attack, the attack, and the attacker, War Room ensures the appropriate response can be taken swiftly, eliminating the threat while having the coordinated air support from other teams. For easy context, War Room can be thought of as a strategic combination of online meeting tools such as GoToMeeting and online project management tools like Trello, supplemented with an Uber-like experience for summoning specialist resources on-demand.”

Rook Security War Room features that allow enterprises to effectively manage and resolve incidents from anywhere include:

Real-Time Incident Phases: View all War Room activities in a simplified and customizable view. See what actions are being taken to manage and eliminate threats. Provide executives with ongoing awareness without distracting the critical responders with back-briefings.

Built-In Process: Eliminate variability by responding based on predefined operational incident phases. Customize actions and activities based on specific situations, requests, and realistic constraints. Share and archive important pieces of evidence and create incident timelines.

Active View of High Priority Incidents: View open incidents and all critical information at a glance. Provide real-time visibility and notifications to all concerned stakeholders from IT to the CxO. Visually identify when SLA targets are about to be breached.

Cross-Functional Collaboration: Communicate and collaborate real-time with partners from other teams such as OS, networking, legal, PR, privacy, etc. Leverage one-click dial in to War Room conference calls.

View Team Member Activities: See all incident team members, their contact information, and the activities they have contributed to the War Room. Know task assignment and status for active incidents.

One-Click Force Multiplier: Add internal or external resources to the incident response team immediately. Apply specialist operators to handle specific tasks to eliminate the threat. Rapidly deploy skilled resources remotely.

War Room is available for download in the Apple App Store or as part of the Rook Security Managed Threat Response (MTR) service. For further information, visit: http://warroom.rooksecurity.com/.

Rook Security earned recognition for its business growth in 2014’s Inc. 500, and was subsequently identified by Inc. Magazine in 2015 as the 10th fastest growing privately held security company in the United States. Most recently, Rook Security was named a ‘Pioneer’ in CRN’s 2016 MSP 500.

About Rook Security

Rook Security is a managed security services provider (MSSP) that anticipates, manages, and eliminates threats. With an elite arsenal of people, processes and technologies at your command, the Rook Security Managed Threat Response Force provides actionable monitoring, intelligence, response and orchestration capabilities to address threats and manage responses to incidents more succinctly with greater control, higher efficacy, and decreased time between threat detection and elimination. Rook Advisory Services identify where potential issues exist and help improve overall security processes to secure your organization's data and intellectual property. For more information, join us on Twitter @RookSecurity, Facebook, or www.rooksecurity.com.

Rook Security, Powered by Rook, War Room, and the Rook Security logo are trademarks, registered trademarks, and/or service marks of Rook Security in the United States and other countries. All other names are trademarks or registered marks of their respective owners.

Contacts

Voce Communications for Rook Security
Tim Whitman, 617-721-5994
twhitman@vocecomm.com

Release Summary

Rook Security introduces War Room™, an enterprise app that provides real-time unified incident and crisis management collaboration in the cloud.

Contacts

Voce Communications for Rook Security
Tim Whitman, 617-721-5994
twhitman@vocecomm.com