RICHARDSON, Texas--(BUSINESS WIRE)--ZTE USA, the fourth largest smartphone supplier in the U.S. and second largest in the no-contract market*, today announced Axon Passport 2.0, an updated consumer assurance and support program provided free for its Axon smartphones. Along with all the great benefits from the original Axon Passport 1.0 program, Axon Passport 2.0 now includes unlimited out of warranty repairs and total assistance that supports device upgrades, replacement, shipping, and setup.
“We are confident in the performance and quality of our Axon smartphone series and our ability in being there for consumers when repairs need to be made outside of a standard warranty,” said Lixin Cheng, chairman and CEO of ZTE USA. “With Axon Passport 2.0 consumers can feel confident that ZTE has them covered for any of their device issues or needs.”
In total ZTE has pushed the boundaries for providing a premium level of support to match the premium level of specifications of its Axon series smartphones.
Unlimited Out of Warranty Repairs
The free two-year protection plan now covers repairs outside of the manufacturer warranty such as the all too common scenario of water damage or a cracked screen. There is no limit on the number of requests made for out of warranty repairs.
Total Assistance
Upgrade Assistance: Any consumer wishing to upgrade from an unlocked ZTE device to an Axon phone can apply up to a $100 credit to use towards their purchase.
Replacement Assistance: ZTE will issue a $100 credit towards a replacement Axon phone that was lost or stolen during international travel.
Free Shipping: With Axon Passport 2.0 shipping replacement or repaired devices is free.
Set Up Service: Consumers who purchase Axon from zteusa.com receive support to seamlessly migrate to files, applications and content on their new Axon phone.
*Strategy Analytics, Q3 2015
About ZTE USA
ZTE USA (www.zteusa.com), headquartered in Richardson, Texas, is a subsidiary of ZTE Corporation, a global provider of mobile devices, telecommunication systems, and enterprise solutions. Operating since 1998, ZTE USA is dedicated to making cost-efficient, quality communication technology accessible to all. ZTE is ranked by independent industry analysts as the fourth-largest supplier of mobile devices in the U.S. overall, and second-largest supplier of prepaid devices.
Visit ZTE USA at www.zteusa.com on Facebook https://www.facebook.com/ZTEUSA, Twitter https://twitter.com/ZTE_USA, and on YouTube https://www.youtube.com/user/ZTEUSAInc.
