MONTREAL & SYDNEY--(BUSINESS WIRE)--e-SignLive™ by Silanis, the e-signature choice for business, and Nuvola Group, a specialist in services, tailored solutions and system integration, today announced a partnership that has seen the companies join forces to create a unique solution that enables end-to-end digital transactions for Australian and global organizations.
e-SignLive and Nuvola have developed a joint cloud solution for digital transactions that combines Nuvola’s front-end workflow, integration and reporting solution with e-SignLive’s e-signature service. A first of its kind, this solution has been deployed on IBM Cloud’s scalable SoftLayer cloud infrastructure. This combination enables highly tailored notifications, branding, complex workflows and key metrics reporting with the ability to scale meet high processing capacities and critical availability requirements, yet is flexible enough to allow the easy addition of new brands or digital transaction workflow processes.
“Our partnership with Nuvola shows that e-SignLive is leading the global charge to enable businesses to embrace digital transactions, delivering a ready-made solution already in use in some of the most trusted brands across Australia,” said e-SignLive CEO, Tommy Petrogiannis. “What’s more, we’re providing technology that satisfies customers security and compliance requirements by providing in-country data residency.”
“One of the key reasons we chose to partner with e-SignLive is its unique market capabilities to work with small, medium or large enterprises and mandate to ensure the best signing experience– this rings as true e-SignLive’s partners as it does for its customers,” said Nuvola’s Director of Sales, Darren Byrnes. “e-SignLive’s deep industry experience and strongest legal protection also played an enormous role in the decision to integrate it within our solutions.”
How the Solution Works
Built on top of the e-SignLive platform, Nuvola created an integrated value-added product that simplifies organizations’ adoption and time to market when deploying e-signatures, while also adding capabilities that enable organizations to map complex business processes and provide engaging customer communications.
Using a Web Automation Front-End Reporting (WAFR) server that sits in front of an on-premise or cloud e-SignLive instance, Nuvola has built on the rich capabilities of e-SignLive, creating complementary and value-adding features including a turnkey solution methodology. This further reduces the time to implement by modelling complex workflows and providing the ability to integrate into the most complex enterprise systems and processes.
The WAFR also incorporates an advanced package management interface with key process metrics reporting and dashboards, custom branding with tailored SMS and email notifications. This allows organizations to not only easily enter the digital transactions space but also drive down the lifecycle costs while providing rich operational and service level reporting to improve efficiency and create additional revenue streams.
When it comes to document signing, e-SignLive’s mobile signature capture transforms any web-enabled, touch-screen mobile device into a signature pad for capturing both click-to-sign or handwritten signatures on any documents, inserting the signature back into the document without the need to download an app or software plug-in. The process is initiated through a unique email link; the customer then accesses the e-signature solution via one-time SMS authentication, and then signs the documents presented.
Because e-SignLive provides the highest level of legal protection, the solution adds an important layer of electronic evidence for both an organization and its customers. In the event of a dispute, the solution is able to reproduce an audit trail containing both document and process evidence. The audit trail includes how the document was signed, how the user was authenticated, the signer’s intent to sign, time and date of each signer and proof that the document is tamper-evident, as well as details of how the process was executed, and how the documents were presented, reviewed and signed. The audit trail is embedded into the PDF of the signed document and enables the transaction to remain enforceable, even years later, without the need to go ever back to the vendor.
Ultimately, customers gain the flexibility of signing from anywhere, with an easy and seamless customer experience.
About Nuvola Group
Nuvola Group is a value added ISV that
has broad skills in designing, implementing and delivering managed
services for e-Signature solutions. Nuvola has built a workflow, email
notification, One Time SMS Passcode, e-signature package management
interface engine with integrated reporting layer leveraging e-SignLive™
by Silanis to meet the stringent security and business process
requirements of financial services and organizations in a range of
industry sectors. This solution can be deployed in front of an
on-premise, private cloud or public cloud version of e-SignLive offering
customers a unique flexibility of choice in the market that allows cost
effective public cloud or on-premise/private cloud options for tight
integration to core systems, additional security or to meet data
residency requirements. Nuvola is able to provide managed services
tailored to the specific requirements of enterprise customers. Learn
more at www.nuvolagroup.com.au
About e-SignLive™ by Silanis
Businesses of all sizes choose
e-SignLive™ by Silanis when electronic signatures matter. Nearing one
billion documents processed each year, e-SignLive™ is the most widely
used e-signature solution in the world and ranked a leader by analyst
firms. Organizations of all sizes, including top banks, insurers, credit
providers, pharmaceutical and government agencies, trust e-SignLive to
run their core business processes and take their businesses digital
through innovations in mobile technology, electronic evidence, analytics
and personalization. On premises or in the cloud, e-SignLive delivers
the best customer experience while providing the strongest legal
protection and regulatory compliance. Learn more at www.silanis.com.
