FORT WAYNE, Ind.--(BUSINESS WIRE)--The following is a statement regarding Medical Informatics Engineering’s recent cyber attack:
A Message from Eric Jones
Co-Founder & COO, Medical Informatics
Engineering
June 10, 2015
A sophisticated cyber attack has compromised some of the protected health information contained on our Medical Informatics Engineering and NoMoreClipboard networks. As soon as we detected suspicious activity on May 26, we launched an internal investigation, retained independent third-party forensics experts, and alerted law enforcement, including the FBI Cyber Squad. Our initial investigation indicates that the unauthorized access to our network began on May 7, 2015.
Our first priority is to safeguard the security of patient health information. We are working with a team of IT security experts to investigate the attack and enhance data security and protection.
Affected data includes names, addresses, dates of birth, social security numbers and other protected health information. No financial or credit card information has been compromised, as we do not collect or store that information.
We are working diligently to determine how many patients were affected by this incident, and we have notified affected healthcare provider clients and business associates. Individuals will be notified by letter if their information was compromised.
We are offering credit monitoring and identity protection services to affected individuals, free of charge, for the next 24 months. We have also established a toll-free call center to answer questions about this attack and the support and services being provided.
We take the security of health information very seriously and understand that such incidents cause real concern. We apologize sincerely and thank our customers for their continued loyalty and patience as we work through this challenge.
For more information, please contact the toll-free call center at 866-328-1987.