CHICAGO--(BUSINESS WIRE)--Protection 1, the largest full-service business and home security company in the U.S., today announced that it has been awarded a contract that gives USAA’s more than 10 million members access to security and life-safety solutions through its established partner programs.
“We are proud to offer USAA members a wide range of solutions and introduce more of the latest interactive technologies to its members,” said Timothy Whall, CEO of Protection 1. “We are proud that USAA selected us based on our proven track record of innovation and high level of customer care. We are honored to serve the USAA member base of active and former military members and their families.”
“Protection 1 offers members a suite of additional home security solutions while providing the world class customer service that our members expect from our alliance relationships,” said Wade Chance, general manager of USAA Alliance Services Company. “Our relationship with Protection 1 allows us to expand valuable solutions and services in this innovative and fast-moving industry with another premier provider.”
With the agreement, USAA members can receive the latest in security and home automation technologies from Protection 1, encompassing intrusion detection, fire protection, video surveillance systems, thermostats and locks, with all systems offering interactive remote services. Program options include both Protection 1 professionally-installed and self-installed systems with a range of options members want.
The USAA family of companies provides insurance, banking, investments, retirement products and advice to 10.3 million current and former members of the U.S. military and their families. Known for its legendary commitment to its members, USAA is consistently recognized for outstanding service, employee well-being and financial strength. USAA membership is open to all who are serving our nation in the U.S. military or have received a discharge type of Honorable – and their eligible family members. Founded in 1922, USAA is headquartered in San Antonio.
About Protection 1
Protection 1, the largest full service business and home security company in the U.S., provides installation, maintenance, and monitoring of single-family home security systems, business security systems and multifamily security systems.
Protection 1 serves nearly 2 million customers and employs over 3,500 people in more than 70 office locations and five UL Certified monitoring centers across the country. The company has a 97.3% customer satisfaction rating and an A+ Better Business Bureau Rating. In keeping with the company’s unwavering focus on customer service, the automated phone attendant has been removed, allowing customers to interact immediately with customer care personnel. In addition, Protection 1 has introduced its Tech Tracker notification service as well as a same-day service policy.
In addition, Protection 1 offers network management services through its Network Operations Center and is the only company in the security industry to hold Cisco Cloud and Managed Services Express Partner Certification.
Since 2012, the company has been recognized by leading industry publications SDM Magazine and Security Sales and Integration as Dealer of the Year and Installer of the Year respectively for the company’s commitment to its customers, the industry and the communities it serves. For more information about Protection 1, visit Protection1.com.
