WESTBOROUGH, Mass.--(BUSINESS WIRE)--ViryaNet Limited (OTC QB:VRYAF), a leading provider of software solutions that optimize and allow for the continuous improvement of service processes for mobile workforces, announced today the selection of ViryaNet Cloud and ViryaNet G4 Field Application by one of the largest privately-owned companies in the convenience store industry.
This convenience store chain, which offers groceries, tobacco, alcohol, personal care products, and gasoline through its 600+ stores in the United States, needed a system for facilities maintenance and environmental management that could:
- manage a wide array of work creation models
- assign and dispatch to both in-house and subcontractor resources
- extend field reporting to accommodate a variety of smartphones
- streamline call closing and invoice processing
- improve parts and asset tracking
- increase operational visibility via key performance indicators and dashboards
The company selected ViryaNet for the completeness of its solution, including scheduling, dispatch, inventory and parts management, invoice verification, timesheets, and performance management. ViryaNet Cloud delivers the breadth and depth of ViryaNet G4 over a trusted cloud infrastructure in a unique deployment model that assures quick time-to-value without compromising a service organization’s ability to build their unique service DNA into the solution and continuously improve.
In addition, the convenience store chain’s in-house technicians and subcontractors will use the ViryaNet G4 Field Application to:
- automate status updates that are currently logged via an interactive voice response (IVR) system
- generate and accept quotes
- order parts from a warehouse or supplier
- report parts usage and expenses
- manage assets, including asset tags and warranty information
- send work completion details for invoice verification
“With ViryaNet Cloud, this convenience store chain can increase efficiencies at all levels,” stated Memy Ish-Shalom, President and CEO, ViryaNet. “With hundreds of stores to manage and maintain, ViryaNet Cloud can help them improve accuracy, provide visibility, and streamline processes.”
About ViryaNet
ViryaNet
delivers mobile workforce management solutions that intelligently guide,
automate, and optimize both simple and complex field service work,
resulting in measurable business benefits. ViryaNet's products,
pre-packaged solutions and people are recognized within the industry as
innovative which in turn enables its' customers to be viewed as leaders
within their respective industries. ViryaNet's G4 products specialize in
the functions of scheduling and dispatching resources and enabling
mobile field communication and are delivered in industry specific
configurations. Embedding industry best practices and utilizing
innovative technologies like ViryaNet's BPM Blueprint for Mobile
Workforce Management™, Microsoft InfoPath® and device agnostic mobile
solutions enable ViryaNet's products to be rapidly deployed and extended
to support virtually any business process across a wide range of
industries. ViryaNet is proud to call many of the world's leading
utilities, the United States' largest pure rural telecommunications
firm, the supermarkets' most respected retailer, and North America's
largest auto insurer as customers. ViryaNet has strong partnerships with
leading platform and system integration companies that enable it to have
a global presence. Headquartered in Westborough, MA, ViryaNet has
additional offices in the United States and Israel. For more information visit
our website or follow
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