MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--BDNA, the leading Data as a Service (DaaS) company, today announced it was selected as the overall winner in The ITSM Review ’s 2013 ITSM Integrations Review in a field that included leading companies such as ServiceNow, LANDesk and ManageEngine. The industry report competitively reviewed 10 providers of IT Service Management (ITSM) solutions on a variety of areas including: primary market focus, product capabilities, integration points and customer adoption. BDNA was chosen based on its ease of use and speed in solving a massively complex problem around the inaccuracy, variety and variability in IT data.
“BDNA’s Data as a Service solution is fiendishly simple – take in data, clean it, classify it to a sensible taxonomy hierarchy, add critical market intelligence and pump data back into your ITSM systems. It is a wonder that no one has really figured this out before, except BDNA has,” said Ros Satar, blogger and analyst for The ITSM Review. “In a demonstration, it was staggering to see that even within one software brand, how the markers differed to a large extent from the vendor company name to the software name itself. BDNA’s logical taxonomy helps solve this problem, leading to more efficient ITSM projects.”
Clean Data Improves ITSM ROI
BDNA achieved the highest ranking based on its industrialized approach to delivering clean data and ability to solve the challenge enterprise IT has faced for years in wasteful spending, recognizing risk, improving IT processes and unlocking new value streams. BDNA has found a simple yet comprehensive way to tackle the data quality issues associated with IT data, which makes it difficult to gain any meaningful insight from the data.
“BDNA has solved the IT data quality problem that generations of ITSM solutions have unsuccessfully attempted to solve,” said Mahesh Kumar, CMO of BDNA. “The breakthrough is not only how comprehensively we solve the problem, but also the simplicity of the solution and the ease and speed in which it delivers immediate ROI for enterprises. We are very pleased to receive this recognition from The ITSM Review as they are one of the leading authorities in the ITSM space.”
BDNA’s DaaS solution aggregates IT data from more than 35 supported data sources, filters, de-duplicates, normalizes and enriches the data with market intelligence. The resulting clean, curated and complete data can then be used by any ITIL process including ITSM, ITAM, CMS/CMDB, IT Planning, Cost and Governance, Procurement etc., to improve ROI, increase efficiency and drive decisions.
Extend Beyond ITSM To Financial and Business Systems
An additional area of integration that sets BDNA apart from the competition is the company’s ability to also clean and integrate Procurement Data across Financial, Business and ITSM systems. BDNA captures and standardizes procurement data such as Purchase Orders and Invoices enabling organizations to accurately establish what was purchased. BDNA’s key innovation is its ability to process information, both structured and unstructured data, such as part descriptions. Organizations can take this clean data and map it to actual usage, providing data clarity and consistency across purchasing systems and other IT systems of record. This helps drive better spend analysis, improve business value realization, forward planning, demand management and reduce software audit risk.
“BDNA is able to clean and normalize the mish-mash of information held in IT Purchase Orders and Invoices, the end to end capability of this software is remarkable,” Satar added.
To learn more about how BDNA’s DaaS solution can help improve ITSM projects, please visit www.bdna.com.
About BDNA
BDNA is the leading Data as a Service company whose industrialized approach to delivering clean data enriched with the right market intelligence solves the challenge enterprise IT has faced for years in wasteful spending, recognizing risk, improving IT processes and unlocking new value streams. Using BDNA’s Technopedia™ as the common language, data intelligence flows to the right places of an organization, applications now give valuable insights and organizations are better connected with each other and their customers. Venture backed, the company has locations around the globe and is headquartered in Mountain View, California. For more information, please visit www.bdna.com.
