Research and Markets: Global Field Service Management Market 2013 Report

DUBLIN--()--Research and Markets (http://www.researchandmarkets.com/research/pqxbvl/global_field) has announced the addition of the "Global Field Service Management Market 2012-2016" report to their offering.

Global Field Service Management Market To Grow At A CAGR Of 4 Percent Over The Period 2012-2016

The report has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market in the Americas, and the EMEA and APAC regions; it also covers the Global Field Service Management market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Commenting on the report, an analyst from the team said: SaaS-based FSM solutions are much more cost-effective than on-premise FSM solutions. Vendors provide SaaS-based solutions for an annual subscription or on a pay-per-use model. In addition, the implementation of SaaS-based solutions saves the cost associated with installation and upgradation of FSM solutions. With increased adoption of cloud computing, FSM vendors are increasingly providing SaaS-based solutions. Such solutions not only help minimize the cost through easy implementation, but also offer added advantages such as quick response time and ease of access. Also, the total cost of ownership reduces because there is no capital investment. Some companies such as TOA Technologies offer SaaS-based solutions, which are much more user-friendly, easy to implement, and offer cost savings. The growth rate of the SaaS-based FSM solutions is expected to be much higher than that of the on-premise FSM solutions.

According to the report, one of the major drivers in this market is the increasing demand from SMEs. SMEs cater to a large number of customer segments, and this requires constant innovation in service and product offerings. FSM solutions help SMEs achieve their business goals by fulfilling customer demands, which in turn helps them improve their operational efficiency, including technician scheduling and dispatch, inventory management, asset tracking, and help desk service.

Further, the report states that one of the major challenges in this market is the high cost of implementation of FSM solutions. The main issues in implementing FSM solutions include the high initial cost of implementation and integration issues. The impact of the high initial cost of installation may be mitigated by the emergence of web-based players providing SaaS-based solutions; however, the integration issues are turning out to be the most important inhibitor of the growth of the market.

Key Topics Covered

1. Executive Summary

2. List of Abbreviations

3. Introduction

4. Market Research Methodology

5. Scope of the Report

6. Market Landscape

7. End-user Segmentation

8. Geographical Segmentation

9. Key Leading Countries

10. Vendor Landscape

11. Buying Criteria

12. Market Growth Drivers

13. Drivers and their Impact

14. Market Challenges

15. Impact of Drivers and Challenges

16. Market Trends

17. Key Vendor Analysis

18. Other Reports in this Series

Companies Mentioned

  • Astea International
  • ClickSoftware Technologies
  • IFS Metrix
  • Oracle-Siebel Corp.
  • ServiceMax
  • ServicePower
  • Servigistics
  • TOA Technologies
  • Ventyx
  • WennSoft

For more information visit http://www.researchandmarkets.com/research/pqxbvl/global_field

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Contacts

Research and Markets
Laura Wood, Senior Manager.
press@researchandmarkets.com
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Sector: Computing and Technology

Contacts

Research and Markets
Laura Wood, Senior Manager.
press@researchandmarkets.com
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Sector: Computing and Technology