NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global business process outsourcing (BPO) provider, is actively recruiting numerous positions in preparation of its new Call Center opening in Ocala, Fla. Open positions include Customer Service Representatives, Call Center Supervisors, Operations Reporting Analyst and other managerial support positions.
John Miller, site director for the new site stated, “We are hiring our first wave of Customer Service Representatives as we grow to our ultimate goal of 500 agents. Our first classes will begin training on August 6th. We are pleased to be able to hire a significant number of new employees and in turn do our part to strengthen the economy in the greater Ocala, Fla. area.” The new site will support a global telecommunications company and will be located at 1417 N. Magnolia Drive, Ocala, Florida 34475.
Sitel is partnering with the Workforce Connection and the College of Central Florida. Applicants interested in joining Sitel’s team are encouraged to apply online in Sitel’s “Careers” section at www.sitel.com or also with the Workforce Connection at www.employflorida.com. Previous customer service experience and strong computer knowledge is preferred. Anyone interested in learning more about Sitel opportunities can attend one of two informational sessions on July 6th and July 11th. Contact Bonnie at 352-732-1700, ext. 2203 for more information.
About Sitel
Sitel is a world leader in outsourced customer care services. With over 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor’s annual Black Book of Outsourcing survey. Sitel’s 57,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s solutions span 120+ domestic, nearshore, and offshore centers in 25 countries across North America, South America, Europe, Africa, and Asia Pacific. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.