Arcos Dorados Reports Fourth Quarter & Full Year 2011 Financial Results

Strong comparable sales growth and execution of ambitious restaurant opening program underpin fourth consecutive year of solid revenue expansion

BUENOS AIRES, Argentina--()--Arcos Dorados Holdings Inc. (NYSE: ARCO) (“Arcos Dorados” or the “Company”), Latin America’s largest restaurant chain and the world’s largest McDonald’s franchisee, today reported results for the fourth quarter and full year ended December 31, 2011.

Full Year 2011 Highlights

  • Revenues increased by 21.2% year-over-year, or by 17.7% on a constant currency basis, to US$ 3,657.6 million
  • Systemwide comparable sales increased by 13.7% year-over-year
  • Gross openings of 101 restaurants, led by an ambitious opening schedule culminating in a year-end restaurant base of 1,840
  • Adjusted EBITDA1 increased by 13.6% year-over-year, or by 7.6% on a constant currency basis, to US$ 339.8 million
  • Net income amounted to US$ 115.5 million, a 9% increase over one year ago
  • Capital expenditure for the year totaled US$ 319.9 million and is consistent with the Company’s long-term growth strategy of boosting future growth through new and reimaged restaurants
  • Execution of three major capital markets transactions including an IPO, secondary follow-on and debt restructuring, which reduces ongoing funding costs

Fourth Quarter 2011 Highlights

  • Revenues increased by 10.5% year-over-year, or by 16.1% on a constant currency basis, to US$ 958.5 million
  • Systemwide comparable sales increased by 11.5% year-over-year
  • Adjusted EBITDA1 increased by 6.1% year-over-year, or by 10% on a constant currency basis, to US$ 104.6 million
  • Net income amounted to US$ 46.2 million, a 12.3% increase over one year ago

“Arcos Dorados’ achievements in 2011 extend well beyond strong revenue and earnings growth. The execution of three highly successful capital markets transactions, a multinational strategic plan and an ambitious restaurant opening and reimaging program underscore the depth of talent at every level of our organization,” said Woods Staton, Chairman and CEO of Arcos Dorados.

“Following our fourth consecutive year of solid revenue growth, our leadership team has not only proven their ability to consistently grow sales, but also to achieve operational improvements. The third quarter restructuring of our debt profile also demonstrates the skill in optimizing Arcos Dorados’ capital structure and reducing non-operating costs.”

“We expect solid growth in 2012 and remain convinced of the robust long-term opportunities presented in this market. Having worked in the Latin American consumer industry for almost two decades on average, our team is used to varied economic cycles and occasional slowdowns. If anything, these factors underscore the importance of Arcos Dorados’ diversified geographic portfolio within Latin America,” Mr Staton continued.

Fourth Quarter Results

Arcos Dorados’ fourth quarter revenues increased by 10.5% to US$ 958.5 million. On a constant currency basis, revenue growth was 16.1%. The increase was driven by systemwide comparable sales growth of 11.5% and the net addition of 85 restaurants over the last 12-month period.

Systemwide comparable sales growth of 11.5% was primarily a reflection of average check following pricing and product mix changes when compared to one year ago.

Brazil revenue growth of 4.7% reflected a slight decrease in consumption with systemwide comparable sales growth of 6.3%. NOLAD’s (Mexico, Panama and Costa Rica) revenues gained by 7.2% year-over-year, with a systemwide comparable sales increase of 8.4%. Mexico’s improving performance indicates the turnaround strategy is tracking according to plan. SLAD’s (Argentina, Venezuela, Colombia, Chile, Perú, Ecuador, and Uruguay) revenues grew by 25.2% compared to the fourth quarter of 2010, mainly driven by a 27.8% increase in systemwide comparable sales. The Caribbean division (Puerto Rico, Martinique, Guadeloupe, Aruba, Curaçao, F. Guiana, Trinidad & Tobago, US Virgin Islands of St. Thomas and St. Croix) reported revenue growth of 1% compared to the final quarter of 2010, with a decline in systemwide comparable sales of 2.2%. The division’s decline reflects modest economic expansion due to weak tourism flows, among other reasons. In particular, Puerto Rico has experienced continued economic contraction over the past several years weakening consumption while higher oil prices have impacted a variety of input costs. In addition, the quarter included start-up costs of the newly opened Trinidad & Tobago territory.

Adjusted EBITDA1 for the fourth quarter of 2011 was US$ 104.6 million, a 6.1% increase over the same period of 2010 (or 10.0% on a constant currency basis). The 2011 improvement in Adjusted EBITDA1 was mainly driven by revenue growth and a reduction in Food & Paper costs as a percentage of sales, partially offset by higher payroll, G&A, and other operating expenses.

Food and Paper costs for the quarter included the effect of negotiations made with certain suppliers in Venezuela pursuant to which we obtained one-time rebates for the year. Excluding this effect in the quarter, Food & Paper costs improved 50 b.p.s. over the fourth quarter of 2010, mainly driven by improvements in Brazil and SLAD.

The increase in payroll expenses is a result of wage increases in line with the trends seen throughout prior quarters. G&A included in adjusted EBITDA increased due to higher corporate expenses stemming from increased payroll as inflation in Argentina, which contains the majority of corporate personnel, sharply exceeded currency devaluation. Headcount increases to facilitate regional growth also pushed up costs. Increased payroll expenses were partially offset by a gain recorded in 2011 related to share-based compensation (resulting from the ongoing CAD program), mainly due to a decrease in the share price during the fourth quarter of 2011 in comparison to an expense recorded in the same period of 2010.

Other operating expenses increased in the fourth quarter of 2011 when compared to the fourth quarter of 2010, mainly due to an increase in the provision for contingencies of US$ 12.4 million driven by a modification in the interpretation of the fiscal authorities regarding taxes impacting royalty payments in Brazil (CIDE) as from January 1, 2011, on an ongoing basis.

The improvement in adjusted EBITDA1 was mainly driven by SLAD and was partially offset by lower adjusted EBITDA1 in Brazil and the Caribbean division. The decrease in adjusted EBITDA1 in Brazil was primarily attributed to the above mentioned charge in the provision for contingencies. The decrease in adjusted EBITDA1 in the Caribbean division was mainly due to the aforementioned weakened economic environment.

Thus, the Adjusted EBITDA1 margin as a percentage of total revenues was 10.9% for the quarter, down 0.5 percentage points compared to the fourth quarter of 2010.

It is also important to remember that in the fourth quarter of 2010 the Company recognized special charges in its operating results in connection with its share-based compensation plans as a result of replacing the formulas previously used with the estimated initial public offering price for the purposes of measuring the liability awards. These charges were excluded from Adjusted EBITDA1 and included: (i) US$ 15.6 million in G&A related to the incremental compensation expense incurred in connection with the Company´s long–term incentive plan (CAD’s) and (ii) US$ 9.8 million in other operating results related to the award granted to our CEO.

Thus, operating income for the quarter improved by US$29.2 million or 57.7% with respect to the fourth quarter of 2010.

Net income attributable to the Company was US$ 46.2 million in the fourth quarter of 2011, reflecting an increase of 12.3% in comparison to US$ 41.1 million in the same period of 2010, and is mainly explained by improved operating and non-operating results that were partly offset by higher tax charges.

Non-operating results improved as a result of (i) lower overall financing costs (including derivatives) mainly due to a “Debt Restructuring” last July. This included the settlement of the majority of the Company’s derivative instruments and the issuance of a BRL bond, resulting in a slight increase in interest expenses that was more than offset by a US$ 9.0 million reduction in losses from derivative instruments; (ii) an improvement in other non-operating results in the fourth quarter of 2011, since in the fourth quarter of 2010 the Company registered a charge of US$ 25.3 million within other non-operating results, related to the Brazilian Amnesty Program, as described in the Company’s financial statements for 2010. These non-operating improvements were partially offset by a charge of US$ 4.9 million in the fourth quarter of 2011 from currency fluctuations mainly related to foreign currency intercompany assets and liabilities.

The income tax expense for the period totaled US$ 20.2 million, resulting in an effective tax rate of 30.5% for the quarter. In addition, in 4Q10, the Company recognized an income tax benefit related to the reversal of the valuation allowance over deferred tax assets mainly in Brazil, resulting from ongoing strong profits.

The Company reported basic earnings per share (EPS) of US$ 0.22 in the fourth quarter of 2011, compared to US$ 0.17 in the previous corresponding period. The increase was a result of both higher net income and a lower weighted-average number of outstanding shares (please refer to Axis Split-off and IPO explanations in previous releases).

Full Year 2011 – Highlights & Results

For the twelve months ended December 31, the Company’s revenues grew by 21.2% (17.7% on a constant currency basis) to US$ 3,657.6 million, with revenue growth in all divisions. Additionally, adjusted EBITDA1 reached US$ 339.8 million, an increase of 13.6% compared to the prior year (or 7.6% in constant currency). The improvement was driven by growth in the Brazil, SLAD, and NOLAD divisions, and partly offset by a decline in the Caribbean division. Throughout the year, the Company continued to develop its diverse markets through product innovation and promotions and maintained or improved service levels. Food & Paper costs improved as a percentage of sales as the Company continues to strengthen its supply network and improves alignment with its marketing strategies throughout the region. And, since we report in US dollars, G&A has been impacted by the significantly higher increase in Argentine inflation than currency devaluation. As well, the amount reflects development to accommodate continued expansion and growth. Operating income for the full year 2011 reached US$ 250.8 million, reflecting an increase of 22.6% over full year 2010. Finally, consolidated net income totaled US$ 115.5 million, increasing by 9% over full year 2010. Additionally, during 2011 the Company executed an IPO in April, a follow-on offering in October and a debt restructuring in July, which allowed the Company to reduce overall funding costs while maintaining a stable debt profile.

Balance Sheet & Cash Flow Highlights

Cash and cash equivalents were US$ 176.3 million at December 31, 2011. The Company’s total financial debt (including derivative instruments) was US$ 532.3 million, which included US$ 306.5 million corresponding to the accounting balance of the 2019 USD Notes and R$ 400 million related to the BRL 2016 Notes issued in July, 2011. Net debt (total financial debt less cash and cash equivalents) was US$ 356 million and the Net Debt/Adjusted EBITDA1 ratio was 1.0x at December 31, 2011. Cash generated from operating activities was US$ 110.1 million in the fourth quarter of 2011, and US$ 261.6 million for the full year ended December 31, 2011, in line with the previous year. Additionally, dividends totaling US$ 25 million were paid in the quarter. During the quarter, capital expenditures amounted to US$ 137.4 million, reflecting an important portion of gross restaurant openings executed in the period. As a consequence, capital expenditures for the full year 2011 totaled US$ 319.9 million.

Quarter Highlights & Recent Developments

Dividend

On December 30, 2011, the Company paid a cash dividend of US$ 12.5 million or US$ 0.0597 per share on outstanding Class A and Class B shares to shareholders of record at December 28, 2011. This resulted in an annual dividend payment for the year 2011 of US$ 56.6 million.

Secondary Offering

On October 19, 2011, the Company completed a secondary public offering of 44,457,958 Class A shares (including over-allotment), listed on the New York Stock Exchange at a price of US$ 22.00 per share. The selling shareholders received the net proceeds from the offering and included DLJ South American Partners L.P., DLJSAP Restco Co-Investments LLC, Capital International Private Equity Fund V, L.P., CGPE V, L.P. and Gavea Investment AD, L.P. The Company’s controlling shareholder did not sell any shares in the offering.

Annual General Shareholders’ Meeting

On February 29, 2012, the Board set the date for the company’s Annual General Shareholders’ Meeting. The AGM will be held on April 9, 2012, at 10:00 a.m. (local time), to all shareholders as of record on March 5, 2012.

Outlook for the year 2012:

Based on constant currency and excluding the impact on results from stock price variations, the Company expects the following variations with respect to the previous year. Revenue growth in the range of 15-17%; Adj. EBITDA1 growth in the range of 10-12%; and an Effective tax rate for the year in the range of 31-33%.

Capital Expenditures for the year are expected to be between US$ 340 million – US$ 350 million, considering approximately 130 gross openings.

Definitions:

Systemwide comparable sales growth refers to the change, measured in constant currency, in our Company-operated and franchised restaurant sales in one period from a comparable period for restaurants that have been open for thirteen months or longer. While sales by our franchisees are not recorded as revenues by us, we believe the information is important in understanding our financial performance because these sales are the basis on which we calculate and record franchised revenues, and are indicative of the financial health of our franchisee base.

Constant currency basis refers to amounts calculated using the same exchange rate over the periods under comparison to remove the effects of currency fluctuations from this trend analysis.

About Arcos Dorados

Arcos Dorados is the world’s largest McDonald’s franchisee in terms of systemwide sales and number of restaurants, operating the largest quick service restaurant (“QSR”) chain in Latin America and the Caribbean. It has the exclusive right to own, operate and grant franchises of McDonald’s restaurants in 20 Latin American and Caribbean countries and territories, including Argentina, Aruba, Brazil, Chile, Colombia, Costa Rica, Curaçao, Ecuador, French Guyana, Guadeloupe, Martinique, Mexico, Panama, Peru, Puerto Rico, St. Croix, St. Thomas, Trinidad & Tobago, Uruguay and Venezuela. The Company operates or franchises 1,840 McDonald’s-branded restaurants with over 86,000 employees serving approximately 4.3 million customers a day, as of December 2011. Recognized as one of the best companies to work for in Latin America, Arcos Dorados is traded on the New York Stock Exchange (NYSE: ARCO). To learn more about the Company, please visit the Investors section of our website: www.arcosdorados.com

Cautionary Statement on Forward-Looking Statements

This press release contains forward-looking statements. The forward-looking statements contained herein include statements about the Company’s business prospects, its ability to attract customers, its affordable platform, its expectation for revenue generation and its outlook for 2012. These statements are subject to the general risks inherent in Arcos Dorados' business. These expectations may or may not be realized. Some of these expectations may be based upon assumptions or judgments that prove to be incorrect. In addition, Arcos Dorados' business and operations involve numerous risks and uncertainties, many of which are beyond the control of Arcos Dorados, which could result in Arcos Dorados' expectations not being realized or otherwise materially affect the financial condition, results of operations and cash flows of Arcos Dorados. Additional information relating to the uncertainties affecting Arcos Dorados' business is contained in its filings with the Securities and Exchange Commission. The forward-looking statements are made only as of the date hereof, and Arcos Dorados does not undertake any obligation to (and expressly disclaims any obligation to) update any forward-looking statements to reflect events or circumstances after the date such statements were made, or to reflect the occurrence of unanticipated events.

Use of Non-GAAP Financial Measures(1)

In addition to financial measures prepared in accordance with the general accepted accounting principles (GAAP), within this press release and the accompanying tables, we use a financial measure titled ‘Adjusted EBITDA’. We use Adjusted EBITDA to facilitate operating performance comparisons from period to period. Adjusted EBITDA is defined as our operating income plus depreciation and amortization plus/minus the following losses/gains included within other operating expenses, net and within general and administrative expenses in our statement of income: compensation expense related to a special award granted to our chief executive officer, incremental compensation expense related to our 2008 long-term incentive plan, gains from sale of property and equipment, write-off of property and equipment, contract termination losses, and impairment of long-lived assets and goodwill, and stock-based compensation and bonuses incurred in connection with the Company’s initial public listing.

 

Fourth Quarter 2011 Consolidated Results

(In thousands of U.S. dollars, except per share data)

 

   
For Three Months ended
December 31,
2011 2010
REVENUES
Sales by Company-operated restaurants 917,568 830,957
Revenues from franchised restaurants   40,932     36,465  
Total Revenues   958,500     867,422  
 
OPERATING COSTS AND EXPENSES
Company-operated restaurant expenses:
Food and paper (307,798 ) (290,403 )
Payroll and employee benefits (184,201 ) (162,862 )
Occupancy and other operating expenses (233,103 ) (216,943 )
Royalty fees (44,713 ) (40,346 )
Franchised restaurants - occupancy expenses (13,751 ) (7,375 )
General and administrative expenses (81,066 ) (90,389 )
Other operating income/(expenses), net   (14,061 )   (8,502 )
Total operating costs and expenses   (878,693 )   (816,820 )
Operating income   79,807     50,602  
Net interest expense (12,554 ) (12,051 )
Loss from derivative instruments (1,687 ) (10,665 )
Foreign currency exchange results (4,881 ) 219
Other non-operating expenses, net   5,470     (21,630 )
Income before income taxes   66,155     6,475  
Income tax expense   (20,181 )   34,866  
Net income   45,974     41,341  
Net (income) loss attributable to non-controlling interests   248     (187 )
Net income attributable to Arcos Dorados Holdings Inc.   46,222     41,154  
 
Earnings per share information ($ per share):    
Basic net income per common share attributable to Arcos Dorados Holdings Inc. $ 0.22   $ 0.17  
Weighted-average number of common shares outstanding-Basic   209,529,412     241,882,966  
 
Adjusted EBITDA Reconciliation
Operating income 79,807 50,602
Depreciation and amortization 19,759 18,106
Other net operating charges excluded   5,016     29,855  
Adjusted EBITDA   104,582     98,563  
Adjusted EBITDA Margin as % of total revenues 10.9 % 11.4 %
 
   

Twelve Months 2011 Consolidated Results

(In thousands of U.S. dollars, except per share data)

 
For Twelve Months ended
December 31,
2011 2010
REVENUES
Sales by Company-operated restaurants 3,504,128 2,894,466
Revenues from franchised restaurants   153,521     123,652  
Total Revenues   3,657,649     3,018,118  
 
OPERATING COSTS AND EXPENSES
Company-operated restaurant expenses:
Food and paper (1,216,141 ) (1,023,464 )
Payroll and employee benefits (701,278 ) (569,084 )
Occupancy and other operating expenses (918,102 ) (765,777 )
Royalty fees (170,400 ) (140,973 )
Franchised restaurants - occupancy expenses (51,396 ) (37,634 )
General and administrative expenses (334,914 ) (254,165 )
Other operating income/(expenses), net   (14,665 )   (22,464 )
Total operating costs and expenses   (3,406,896 )   (2,813,561 )
Operating income   250,753     204,557  
Net interest expense (60,749 ) (41,613 )
Loss from derivative instruments (9,237 ) (32,809 )
Foreign currency exchange results (23,926 ) 3,237
Other non-operating expenses, net   3,562     (23,630 )
Income before income taxes   160,403     109,742  
Income tax expense   (44,603 )   (3,450 )
Net income   115,800     106,292  
Net (income) loss attributable to non-controlling interests   (271 )   (271 )
Net income attributable to Arcos Dorados Holdings Inc.   115,529     106,021  
 
Earnings per share information ($ per share):    
Basic net income per common share attributable to Arcos Dorados Holdings Inc. $ 0.54   $ 0.44  
Weighted-average number of common shares outstanding-Basic   215,420,271     241,882,966  
 
Adjusted EBITDA Reconciliation
Operating income 250,753 204,557
Depreciation and amortization 68,971 60,585
Other net operating charges excluded   20,064     33,972  
Adjusted EBITDA   339,788     299,114  
Adjusted EBITDA Margin as % of total revenues 9.3 % 9.9 %
 
               

Fourth Quarter and Twelve Months 2011 Results by Division

(In thousands of U.S. dollars)

 
Three Months ended % Incr. Constant 12 Months ended % Incr. Constant
December 31, / Curr. December 31, / Curr.
2011

 

2010   (Decr.)   Incr/(Decr) % 2011   2010   (Decr.)   Incr/(Decr) %

Revenues

Brazil 491,078 469,095 5% 11% 1,890,824 1,595,571 19% 13%
Caribbean 67,682 66,999 1% 2% 267,701 260,617 3% 2%
NOLAD 89,841 83,788 7% 13% 355,265 305,017 16% 14%
SLAD 309,899   247,540   25%   30% 1,143,859   856,913   33%   33%
TOTAL 958,500   867,422   10%   16% 3,657,649   3,018,118   21%   18%
 
 

Operating Income

Brazil 71,829 68,470 5% 11% 246,926 208,102 19% 13%
Caribbean (4,307) 4,544 -195% -195% (5,244) 11,189 -147% -149%
NOLAD (2,852) (9,329) -69% -62% (8,709) (16,718) -48% -47%
SLAD 36,136 21,972 64% 68% 99,813 66,288 51% 52%
Corporate and Other (20,999)   (35,055)   -40%   -34% (82,033)   (64,304)   28%   36%
TOTAL 79,807   50,602   58%   62% 250,753   204,557   23%   15%
 
 

Adjusted EBITDA (1)

Brazil 80,271 86,538 -7% -2% 289,462 250,606 16% 10%
Caribbean 1,449 7,891 -82% -82% 9,493 23,556 -60% -61%
NOLAD 4,722 5,329 -11% -15% 19,551 15,400 27% 23%
SLAD 42,246 25,943 63% 67% 121,475 83,998 45% 46%
Corporate and Other (24,106)   (27,138)   -11%   -4% (100,193)   (74,446)   35%   42%
TOTAL 104,582   98,563   6%   10% 339,788   299,114   14%   8%
 
 
Total Restaurants (eop) & Systemwide Comparable Sales Growth
             
Total Comp. Sales   Comp. Sales
Restaurants * 4Q11 vs. 4Q10 FY11 vs. FY10
    (%)   (%)
Brazil 662 6.3% 9.3%
Caribbean 147 -2.2% -0.6%
NOLAD 484 8.4% 8.5%
SLAD 547 27.8%   29.6%
TOTAL 1,840 11.5%   13.7%
 
*Considers company-operated and franchised restaurants at period-end
 
           
Foreign Exchange Rate (avg)   Brazil Mexico   Argentina
Local $ per US$1    
4Q11 R$1.80 $13.65 A$4.26
4Q10 R$1.70 $12.38 A$3.97
             
   

Summarized Consolidated Balance Sheet

(In thousands of U.S. dollars)

 

As of, As of,
December 31, December 31,
2011   2010
 
ASSETS
Current assets
Cash and cash equivalents 176,301 208,099
Accounts and notes receivable, net 93,862 79,821
Other current assets (1) 318,451 264,435
Total current assets 588,614 552,355
 
Non-current assets
Property and equipment, net 1,023,180 911,730
Net intangible assets and goodwill 58,419 47,264
Deferred income taxes 142,848 190,764
Other non-current assets (2) 62,345 82,153
Total non-current assets 1,286,792 1,231,911
Total assets 1,875,406 1,784,266
 
LIABILITIES AND EQUITY
Current liabilities
Accounts payable 184,113 186,700
Taxes payable (3) 138,989 124,677
Accrued payroll and other liabilities 183,549 210,824
Other non-current liabilities (4) 35,030 24,631
Provision for contingencies 41,959 407
Financial debt (5) 5,652 57,909
Total current liabilities 589,292 605,148
 
Non-current liabilities
Accrued payroll and other liabilities 52,065 53,475
Provision for contingencies 23,077 63,940
Financial debt (5) 526,693 506,130
Deferred income taxes 4,650 6,378
Total non-current liabilities 606,485 629,923
Total liabilities 1,195,777 1,235,071
Shareholders’ equity
Class A shares of common stock 351,654 226,528
Class B shares of common stock 132,915 151,018
Additional paid-in capital 5,734 (2,468)
Retained earnings 336,707 271,387
Accumulated other comprehensive loss (148,389) (98,664)
Total Arcos Dorados Holdings Inc shareholders’ equity 678,621 547,801
 
Non-controlling interest in subsidiaries 1,008 1,394
Total shareholders’ equity 679,629 549,195
   
Total liabilities and shareholders’ equity 1,875,406 1,784,266
 

(1) Includes "Other receivables", "Inventories", "Prepaid expenses and other current assets", "Deferred income taxes" and "McDonald’s Corporation’s indemnification for contingencies "

(2) Includes "Miscellaneous", "Collateral deposits" and "McDonald´s Corporation´ indemnification for contingencies".

(3) Includes "Income taxes payable" and "Other taxes payable".

(4) Includes "Royalties payable to McDonald´s Corporation" and "Interest payable".

(5) Includes "Short-term debt", "Long-term debt" and "Derivative instruments"

   

Consolidated Financial Ratios

(In thousands of U.S. dollars, except ratios)

 
As of As of
December 31, December 31,
2011 2010
Cash & cash equivalents 176,301 208,099
Total Financial Debt (i) 532,345 564,039
Net Financial Debt (ii) 356,044 355,940
Total Financial Debt / LTM Adjusted EBITDA ratio 1.6 1.9
Net Financial Debt / LTM Adjusted EBITDA ratio 1.0 1.2
 

(i) Total financial debt includes short-term debt, long-term debt and derivative instruments

(ii) Total financial debt les cash and cash equivalents

Contacts

Arcos Dorados - Director, Investor Relations
Sofia Chellew, (+5411) 4711-2515
sofia.chellew@ar.mcd.com
www.arcosdorados.com

Contacts

Arcos Dorados - Director, Investor Relations
Sofia Chellew, (+5411) 4711-2515
sofia.chellew@ar.mcd.com
www.arcosdorados.com