WOODLAND HILLS, Calif.--(BUSINESS WIRE)--ReachLocal, Inc. (NASDAQ:RLOC), a leader in local online marketing solutions for small- and medium-sized businesses (SMBs), announced today that it has been ranked 27 out of 50 “Best Places to Work” in the United States by Glassdoor, a jobs and career community where people share workplace insights. Additionally, ReachLocal was awarded Vendor of the Year by The Dwyer Group, Inc. for outstanding online marketing results and customer service for its national franchises.
“Employee and customer satisfaction are core facets of our business and our formula for success,” said Zorik Gordon, co-founder and CEO of ReachLocal. “Both the Glassdoor and The Dwyer Group honors reflect our dedication to making ReachLocal a great place to work with happy customers. We thank both organizations for their recognition.”
Glassdoor Employees’ Choice Award
The Glassdoor’s Employees’
Choice Awards were determined by each company’s overall Glassdoor
rating, which is the cumulative average rating from employees who
elected to participate in a 20-question survey between December 1, 2010
and November 23, 2011. Of the 65,000 companies that met the award
eligibility requirements, ReachLocal was ranked in the top 50 Best
Places to Work alongside companies such as Apple, Google, Facebook and
Intel Corporation.
“Glassdoor’s Employees’ Choice Awards recognize stand-out companies that have retained the support and commitment of their employees throughout the past year,” said Robert Hohman, co-founder and CEO of Glassdoor. “Through anonymous employee reviews and surveys, Glassdoor offers a unique look into the top U.S. employers and some of the factors that make employees at these companies more satisfied with their jobs. For companies on the list like ReachLocal, we have received positive feedback on the company culture, benefits and open communication practices, while we also tend to see competitive pay packages and high opinions of the chief executive.”
The survey also addressed key workplace factors including work/life balance, career opportunities, fairness and respect, employee morale, recognition and feedback, and senior leadership.
Dwyer Group Vendor of the Year
As a result of ReachLocal’s
dedicated employees and premier customer service, the company is
celebrating its second consecutive win as Vendor of the Year by The
Dwyer Group, Inc., a holding group of seven franchises including Aire
Serv®, Glass Doctor®, The Grounds Guys®, Mr. Appliance®, Mr. Electric®,
Mr. Rooter® and Rainbow International®.
Since its first campaign with ReachLocal in 2005, The Dwyer Group has seen significant results in its online marketing. Over the past five years, The Dwyer Group has received more than 2,800,000 unique website visits, and over 600,000 phone calls generated from their ReachLocal campaigns. As a result, The Dwyer Group is thrilled by the return on investment delivered by ReachLocal.
“ReachLocal has done an incredible job helping us navigate the migration of media from offline to online, always with a focus on putting our franchisees first,” said Mike Bidwell, president of The Dwyer Group, Inc. “Because ReachLocal demonstrates a passion for the same values we embody here at The Dwyer Group, it's no wonder they've been a trusted partner for us and our franchisees since 2005.”
Customer Satisfaction: Results by the Billions and Millions
Since
ReachLocal was founded in 2004, its employees and technology have driven
millions of leads for tens of thousands of local businesses. Over the
past eight years, ReachLocal has helped local businesses achieve over:
- 93,600,000,000 ad impressions
- 647,600,000 website clicks
- 51,000,000 calls, and
- 272,100,000 inquiries
For more information about ReachLocal, visit http://www.reachlocal.com, follow us at http://www.reachlocal.com/social, or email info@reachlocal.com.
About ReachLocal
ReachLocal,
Inc.'s (NASDAQ: RLOC) mission is to help small- and medium-sized
businesses (SMBs) acquire, maintain and retain customers via the
Internet. ReachLocal offers a comprehensive suite of online marketing
solutions, including search engine marketing (ReachSearch™), Web
presence (ReachCast™), display advertising (ReachDisplay™), online
marketing analytics (TotalTrack®), and assisted chat service
(TotalLiveChat™), each targeted to the SMB market. ReachLocal delivers
this suite of services to SMBs through a combination of its proprietary
technology platform and its direct, "feet-on-the-street" sales force of
Internet Marketing Consultants and select third party agencies and
resellers. ReachLocal is headquartered in Woodland Hills, CA, with
offices throughout North America and in Australia, the United Kingdom,
Germany and the Netherlands.