LONDON--(BUSINESS WIRE)--By 2017 the global professional service automation software market will be worth over $7.6 billion, according to a new research report available on companiesandmarkets.com. Post-recession, businesses are re-examining their IT budgets and although finances are improving in many cases, companies remain hesitant to invest unless there is clear platform for future growth, such as is offered by PSA software.
Professional Service Automation (PSA) Software: A Global Strategic Business Report
PSA software is a form of enterprise software used predominantly by professional services organisations (PSOs) for the automation of scheduling, forecasting, service delivery and business development processes and activities. It is particularly effective for businesses which charge an hourly or daily rate for services.
The following important end-use sectors for professional service automation are examined within the report: Corporate, Consulting, Accounting, Construction and Others.
Europe and the US hold the lion’s share of the PSA market, although emerging economies are expected to push demand over the reporting period.
The fragmented market has reached a point where consolidation is the only way for professional service automation software vendors to remain competitive. Merger and acquisition activity is therefore rife in the PSA software industry; recent examples being Financial Force’s purchase of Appirio PSA, BMC Software’s takeover of Phurnace Software add NetSuite’s acquisitions of both QuickArrow and OpenAir.
Technology and development partnerships are also commonplace, for example Eclipse Computing and Tenrox, Cloud Services Depot and Gaeltek, and Tigerpaw with Reilly Telecom.
Profiles of around 50 key players are included within the PSA software research report, such as: Autotask Corporation, Connectwise, Inc, Elite Information Systems, Inc, IPM Global Software, SAP AG, ADERANT Holdings, Inc., Aplicor Inc, Unit4 N.V, Compuware Corporation, Deltek, Inc, Microsoft Dynamics, Oracle Corp, Planview, Inc., Sage (UK) Limited and Tenrox.
At 369 pages, the August 2011 report provides the reader with a detailed explanation of the professional service automation software market, including historical and forecast data for 2003-2017. Geographies examined: US, Canada, Europe, Germany, UK, Rest of Europe and Asia-Pacific.
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