MINNEAPOLIS--(BUSINESS WIRE)--Amcom Software, Inc. today announced that Rhode Island School of Design (RISD) is relying on Amcom’s enhanced 911 (E911) solution to help direct emergency and onsite responders to a 911 caller’s precise location on the 40-building campus. The Amcom solution integrates with the phone system of the Providence-based college and has helped improve the safety of students, staff, and visitors. This is made possible by ensuring the local 911 call center receives accurate information about where 911 calls originate, including the building, floor, and room number.
When a 911 call is placed from a campus phone, the 911 call center receives the exact location of the caller, allowing emergency personnel to be dispatched to the correct place. Amcom Software’s E911 solution also notifies RISD’s Public Safety Department and certain onsite staff members when a 911 call is made. In this way, RISD security personnel can meet first responders at the scene and help manage the situation.
“Being an art school means having students work on projects in various buildings and studios throughout the campus at all hours of the day and night,” said Judy Tanzi, Manager of Telecommunications, Rhode Island School of Design. “Implementing the Amcom E911 solution has provided a greater sense of security in knowing that first responders are able to reach 911 callers more quickly, no matter when calls occur or where the caller is located on campus.”
“Amcom’s enhanced 911 solution is an excellent fit with Rhode Island School of Design’s dedication to providing everyone on campus a safe environment,” said Chris Heim, President, Amcom Software. “An increasing number of colleges and universities are evaluating their safety procedures and realizing enhanced 911 is essential to effective campus-wide emergency response.”
About Rhode Island School of Design
Rhode Island School of
Design (RISD) has earned an international reputation as the leading
college of art and design in the United States. Approximately 2,400
students from around the world study at RISD, pursuing full-time
bachelor’s or master’s degree programs in a choice of 19 studio majors.
RISD is known for its phenomenal faculty of artists and designers, the
breadth of its specialized facilities and its hands-on, studio-based
approach to learning – one in which critical thinking informs making
works by hand. Required courses in the liberal arts provide an essential
complement to studio work, enabling graduates to become critical and
informed individuals eager to engage with the world. Through the
accomplishments of its 26,000 alumni, the college champions the vital
role artists and designers play in satisfying the global demand for
innovation. Founded in 1877, RISD (pronounced “RIZ-dee”) and the RISD
Museum of Art help make Providence, RI among the most culturally active
and creative cities in the region. For more information, visit www.risd.edu.
About Amcom Software
Amcom
Software, a subsidiary of USA Mobility, Inc. (Nasdaq: USMO),
connects people to each other and to the data they need. This helps
organizations save lives with communications that are faster, more
accurate, and more efficient. Amcom Software’s unified communications
technologies include solutions for contact centers, emergency
management, mobile event notification, and messaging. The company’s
products are used by leading organizations in healthcare, hospitality,
education, business, and government. By continually developing its
industry-leading technologies, Amcom Software has rapidly grown and
solidified its market leadership. For more information, call
800.852.8935 or go to http://www.amcomsoftware.com
or find us on Twitter @AmcomSoftware.