FRAMINGHAM, Mass.--(BUSINESS WIRE)--Rave Mobile Safety, a leading provider of safety software solutions, today announced that its Smart911 technology is seeing rapid nationwide adoption, including numerous municipalities in over 13 states including, Georgia, Illinois, Texas, Kentucky, North Carolina, Pennsylvania and South Carolina. Smart911 allows citizens to enter personal information online, which is then automatically available to a 9-1-1 call taker, in the event they call 9-1-1. All counties are seeing immediate benefits of making the Smart911 service available to their citizens.
The additional data provided by Smart911 is far more extensive than what is typically available to 9-1-1 telecommunicators and first responders, and helps to dramatically improve emergency response outcomes. Smart911 has recently been deployed throughout U.S. municipalities including, Atlanta, GA, Luzerne County, PA, Southwest Regional Communications Center (including the cities of DeSoto, Cedar Hill and Duncanville, TX), and throughout Kentucky (including the cities of Frankfort and Lexington, Jessamine County and Anderson County).
“For the city of Atlanta, our citizens demand and deserve a dependable 9-1-1 center that can support the community with a quick and accurate response during an emergency,” said Peter Aman, Chief Operating Officer, for the City of Atlanta. “Today, when so many people use cell phones to communicate, it’s critical that we bridge the gap between our existing 9-1-1 technology and the technology used by our callers. Once implemented, Smart911 will allow citizens to enter life-saving information, including their home addresses affiliated with their cell phone, information about allergies, disabilities or impairments, as well as photos of family members, allowing first responders to have more information when a 9-1-1 call is placed. This data will be delivered to our 9-1-1 center and will automatically display to the answering telecommunicator, whether the call originates from a citizen’s landline, VoIP, or mobile phone. More information means that we will be able to improve emergency outcomes and keep our city safe.”
Smart911 provides citizens with the ability to create a Safety ProfileSM that they want to make available to 9-1-1 call takers through a secure website at www.Smart911.com. The service is free to citizens and paid for by existing 9-1-1 fees. It also supports citizen demand for the ability to easily provide and manage special needs data. Smart911 is a national system -- once a Safety ProfileSM is created by an individual, the data is delivered with a 9-1-1 call to any PSAP that has deployed Smart911 across the United States.
“We have always strived to have more information from members of the community with special needs,” said Steve Mitchell, Fire Chief, Owensboro, Kentucky. “With Smart911 we now have the information beforehand and have a technology that helps us talk with these individuals.”
“When people call 911, something is generally wrong and they aren’t thinking clearly,” said Lisha Corn,9-1-1 Director, Henderson County, North Carolina. “Now we won’t have to spend valuable time during an emergency establishing the basics, and we can focus on the details of the emergency they are dealing with when they call.”
About Smart911
Smart911 (www.Smart911.com), a service of Rave Mobile Safety (www.ravemobilesafety.com), provides 9-1-1 telecommunicators with critical supplemental data that callers have opted to provide in the event of a 9-1-1 call. Smart911 is easily deployed and works seamlessly in NG9-1-1 (IP-based) or legacy environments, providing valuable information which can improve responses and save lives.